Questions & Answers
- Model:
- OBX WRS321SDHZ
- |
- SKU:
- 6580991
Q: QuestionI need a replacement for the small top kitchen drawer, how do I order?
Asked by Janet.
- A:Answer Hello! You may visit www.Whirlpoolparts.com to find and purchase parts online, chat with a parts specialist, or you may also call (844)200-5440 7 AM -Midnight - 7 days a week, to speak with a part specialist by phone.
Answered by WhirlpoolTeam
Q: QuestionBought this refrigerator and the ice maker quit working
Asked by Nita.
- A:Answer Hello, we are sorry to hear your concern about your Refrigerator not making ice. Please feel free to view the link for some troubleshooting tips to assist with this. https://shorturl.at/RRf4i If this does not resolve your concern, we would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam
Q: QuestionCan the doors be removed for delivery?
Asked by Anonymous.
- A:Answer Yes they can it space warrants it
Answered by Annie
Q: QuestionHELP!! My refrigerator was delivered without a use and care guide. Also, I did not receive any warranty information to fill out. Is the care guide available on-line?
Asked by SP.
- A:Answer Hello! We are sorry to hear about your concerns with your refrigerator. For model WRS321SDHZ, please see the link to the Owner's Manual https://shorturl.at/5lB6z and Quick Reference Guide https://shorturl.at/1YhkW. The warranty is provided at this link as well for your model. https://shorturl.at/3aNwb Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam
Q: QuestionHow much ice does it make in a 24 hour period?
Asked by SaltwaterTom.
- A:Answer About a pitcher full.
Answered by DavidK
Q: QuestionWhen replacing the water filter, what do I order: Everydrop 3 or 4?
Asked by SP.
- A:Answer Hello, for Whirlpool® Refrigerator model WRS321SDHZ you need water filter EDR1RXD1. Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam
Q: QuestionWhat brand
Asked by Anonymous.
This question was asked about the related product: Whirlpool - 33-inch Wide Side-by-Side Refrigerator - 21 cu. ft. - White
- A:Answer Hello! This is a Whirlpool Refrigerator. Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam
Q: Questiondoes this fridge need a water line
Asked by fridge.
- A:Answer Hello, a water line would be needed if you plan on using the ice maker and water dispenser. Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionHow do you clean the water, ice dispenser on the door? Do I take the door apart?
Asked by Jackie.
This question was asked about the related product: Whirlpool - 33-inch Wide Side-by-Side Refrigerator - 21 cu. ft. - Black
- A:Answer It seems pretty accessible for all parts of the dispenser. The ice holder comes out easy. And the chute and ice mover spiral are easy to clean. No disassembling other than taking out the ice holder.
Answered by DavidK
Q: QuestionIf I need to get a new drawer for storage the vegetable drawer has a crack how can I order a new drawer?
Asked by Joe.
- A:Answer Hello, You may visit www.Whirlpoolparts.com to find and purchase parts online, chat with a parts specialist, or you may also call (844)200-5440 7 AM -Midnight - 7 days a week, to speak with a part specialist by phone.
Answered by WhirlpoolTeam

Q: QuestionDoes this model have a air filter that needs to be changed?
Asked by Anonymous.
- A:Answer Hello, model WRS321SDHZ does not have an air filter. Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionI only have an opening of 27.75 inches to get the unit in the house. The spec indicates that it needs 28.00 with the doors off. Is there a way to get it thru the 27.75 inch width?
Asked by Anonymous.
- A:Answer The installers can remove the handles or an entire door. It’s also helpful to remove the door of the house/kitchen. You gain a little more wiggle room.
Answered by iaskedtheinstaller
Q: QuestionRefrigerator frosting on inside back of fridge compartment
Asked by Rolo22.
This question was asked about the related product: Whirlpool - 33-inch Wide Side-by-Side Refrigerator - 21 cu. ft. - Black
- A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionWhat is the price?
Asked by Lenny.
This question was asked about the related product: Whirlpool - 33-inch Wide Side-by-Side Refrigerator - 21 cu. ft. - White
- A:Answer I can't remember what we paid for the white refrigerator. I do know it was more than the stainless steel one. We needed a white one to go with out other appliances.
Answered by refrig
Q: QuestionI have a Reverse Osmosis filter under my sink that runs a water line to the fridge. Would I be able to run the water/ice without a filter inserted? Will I need a bypass plug?
Asked by SweatyBurbank.
- A:Answer No, it’s an independent line with a shut down valve that’s run from the main water line.
Answered by Valves
Q: QuestionThe ice maker dispenser light comes on by itself and the temperature controls change from high to low without being touched . Any ideas?
Asked by Mits259.
- A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionWhere is the water filter located in this fridge ?
Asked by Indy.
This question was asked about the related product: Whirlpool - 33-inch Wide Side-by-Side Refrigerator - 21 cu. ft. - White
- A:Answer Hello, Whirlpool® Refrigerator, model WRS321SDHW, you can locate the water filter cover door in the base grille, and pull open the filter door. The filter will be released and then be ejected as the door is opened. Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionIt's advertised it makes 3.8 lbs of ice in 24 hours. Ours is a month old and comes nowhere close to that. Runs out daily. Is there a way to adjust that or is ours defective?
Asked by Mits259.
- A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionHow do you adjust the temperature???
Asked by Friggy.
This question was asked about the related product: Whirlpool - 33-inch Wide Side-by-Side Refrigerator - 21 cu. ft. - Black
- A:Answer Above ice maker
Answered by Julian
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