Questions & Answers

Q: QuestionCan you add an ice maker?

Asked 1 year ago by S.

• A:Answer Hello, Yes an optional icemaker kit (W11510803) can be added to this Refrigerator, model WRS312SNHM. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhat is the energy star rating of this model?

Asked 4 years ago by Martha.

• A:Answer Hi Martha, you can locate the Energy Guide for this appliance, at the following link, click the "Documents" tab at the top and scroll down to "Energy Guide." We hope this helps. https://bit.ly/3jhLOlH

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionany idea when Whirlpool will have this model (any color) back in production (seeking 33" wide, no dispenser or ice maker) Thanks

Asked 4 years ago by Salem.

This question was asked about the related product: Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - Black

• A:Answer Look for Kenmore 41133 at Sears. It has limited availability too as it is made by Whirlpool for Sears: https://www.sears.com/kenmore-4641133-21-cu-ft-side-by-side/p-04641133000P?rrec=true

  Answered 3 years ago by Fridge1

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Q: QuestionWhat is the depth of the left (freezer door) when it is open 90 degrees? The spec sheet says 49" but it doesn't say which door that is for. The doors aren't the same size (width), from the pictures I see. Any help would be greatly appreciated! Thanks!

Asked 5 years ago by totoro80.

• A:Answer Hi James, the measurement provided is for the larger door, so the freezer door would be less than 49". If you need exact dimensions we suggest reaching out to us directly at 1 (866) 698-2538 Mon–Tue: 8 a.m.–8 p.m. EST, Wed–Fri: 9 a.m.–7 p.m. EST or you can reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is freezer the capacity?

Asked 5 years ago by Angus.

• A:Answer Hi Angus. The freezer compartment is 7.07 cubic feet. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionFridge is only 3 months old and it is no longer cold on the refrigerator side. Why?? What should the setting look like. I'm really upset!

Asked 5 years ago by kimbo444.

• A:Answer Hi kimbo, on page 12 of the Use and Care Guide linked here https://bit.ly/3jiCU7G you will find troubleshooting steps. If after trying those you are still having issues, refer to your Warranty and then to easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI have a whirlpool two door top freezer refrigerator that is 20.5cu and want to replace with this one. Do you think this one will fit in that spot l am in a condo?

Asked 5 years ago by Debby.

Q: QuestionHi, can I add a deli drawer to this fridge?

Asked 5 years ago by Petra.

This question was asked about the related product: Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - Black

• A:Answer Look or an aftermarket attachable deli drawer. Amazon has them

  Answered 5 years ago by totoro80

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Q: QuestionWith the monochromatic stainless steel, what color are the sides of the refrigerator? Do they match the front?

Asked 5 years ago by Suna.

• A:Answer Hi Suna, the sides are a textured grey that match in color the stainless. There are some images at the link provided you can zoom in on and have a look. https://bit.ly/3Bd1UTY We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionhow wide is it? i need 33 in

Asked 5 years ago by madie.

• A:Answer madie, this Refrigerator is 32 3/4 inches wide. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questionhow tall is this refrigerator

Asked 5 years ago by madie.

• A:Answer madie, this Refrigerator is 66 5/8 inches tall. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionHow long is the power cord.

Asked 5 years ago by Harold.

• A:Answer Hello Harold! The cord is around 4 ft.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan you purchase a deli drawer for the refrigerator side of this model? Thanks for the help.

Asked 5 years ago by BeachMom.

This question was asked about the related product: Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - Black

Q: QuestionDoes this model come with an ice maker?

Asked 5 years ago by Shopper.

This question was asked about the related product: Whirlpool - 21.7 Cu. Ft. Side-by-Side Refrigerator - Black

• A:Answer No, this model does not come with an ice maker.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan the crisper drawers be opened when the door is 90 degrees? If not, can the bottom door shelves be moved to accommodate that?

Asked 5 years ago by TightSpaces.

• A:Answer Yes and yes

  Answered 5 years ago by Joy2

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Q: QuestionCan on the front.

Asked 5 years ago by Kris.

Q: QuestionDo you take away the old fridge when you deliver?

Asked 5 years ago by Anonymous.

• A:Answer They will put there is an additional fee for them to take away the old refrigerator.

  Answered 2 years ago by RobbieSVerified Purchase

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Q: QuestionI cannot find anywhere in the manual to show the fridge temp control, what each line of dots correlate to as far as the actual temperature settings?

Asked 6 years ago by Neil.

Q: QuestionIs this refrigerator available in bisque color?

Asked 6 years ago by TomF.