“filter does not come out when door is opened. filter seems tight. how can I remove”
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Jb- Page 12 of use and care guide found here: http://www.whirlpool.com/digitalassets/MLPDF/User%20Instructions%20-%20W10407344.pdf advises to open door and pull straight out. If it is dificult to remove the waterfilter, try dispensing some water through the water dispenser and try again. Still having issues? please don't hesitate to reach out to us at: 1-800-253-1301 M-F 8am-8pm and Saturday 8am-4pm Eastern time or at: http://www.whirlpool.com/contact-us/ Please be sure to have Model number so that we may best assist
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