Questions & Answers

Q: QuestionAfter adding the line for water and ice the refrigerator is now leaking water from underneath,

Asked 2 years ago by Leaking.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionNew home purchase this refrigerator came with house. No manual how do you change the light in the freezer?

Asked 2 years ago by Anonymous.

• A:Answer Go on the Whirlpool website. They have all of the manuals.

  Answered 1 year ago by SandraVerified Purchase

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Q: QuestionHow do you adjust the temperature in the freezer and the refrigerator?

Asked 2 years ago by Anonymous.

• A:Answer Tap either the "Freezer Temp" or "Refrigerator Temp". When the vertical bars illuminate, tap the compartment button you want to adjust the temperature. When you touch either button, both compartment temperature indicators will illuminate. If you want to lower the temperature, keep tapping until there is only one bar and tap until they reappear to your liking.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan this be ordered without ice and water dispenser

Asked 2 years ago by VickieG.

• A:Answer Hi Vickie, this specific model cannot. We do apologize.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoCost?

Asked 2 years ago by LinZaw.

• A:Answer Hi Lin, we recommend visiting the website for any pricing information.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWill you take old refrigerator after installing new one ?

Asked 2 years ago by biller.

This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White

• A:Answer Hello Biller! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhat can I clean the exterior of the refrigerator and the shelves?

Asked 2 years ago by Nicole.

• A:Answer Hello NIcole! Please see page 3 of the Owner's Manual for proper cleaning of this model. bit.ly/3MOagZd We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDo you remove old refrigerator?

Asked 2 years ago by Jerry.

• A:Answer Hello Jerry, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWith the doors open , will this refridgerator fit in 35 1/2" wide opening?

Asked 2 years ago by Anonymous.

• A:Answer Hello! Model WRS321SDHZ is 32 3/4" in width. Per the Owner's Manual bit.ly/3MOagZd, To ensure proper ventilation for your refrigerator, allow for 1/2" (1.27 cm) of space on each side and at the top. Allow for 2" (5.08 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCannot remove ice bucket pn model WRS321SDHZ

Asked 2 years ago by BillnCT.

• A:Answer Hello BillnCT. Please reach out to us directly via Facebook https://bit.ly/3MRZMbL or Instagram https://bit.ly/3qQCtId so we can look into this matter further for you. We’re looking forward to hearing from you.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWHAT IS THE MODEL #?

Asked 2 years ago by Tvtv.

• A:Answer WRS321SDHZ

  Answered 2 years ago by Anonymous

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Q: QuestionWhat degrees F do the cold -- coldest setting on the freezer go to?

Asked 2 years ago by Temperature.

• A:Answer Hello! The temperature range in the Freezer section is from -5 to +5. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs this an open box item?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhy would anyone put unpackaged bagels in the freezer? Is there something I should know?

Asked 2 years ago by Lefty.

• A:Answer No.

  Answered 2 years ago by EILIVerified Purchase

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Q: QuestionFor the white finish, is the finish on the doors smooth or pebbled?

Asked 2 years ago by kate.

This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White

• A:Answer kate, the model WRS321SDHW door finish is smooth and the cabinet finish is textured. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this refrigerator come with a water filter?

Asked 2 years ago by Anonymous.

• A:Answer Hello! This refrigerator will come with a water filter. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionThe specs listed for this refrigerator claim it dispenses water chilled to 50 degrees Fahrenheit . Why is it coming out the same temp as my tap water? it's over a week old and it is not hooked up to the hot water. My tap water is warmer than 50 degrees.

Asked 2 years ago by Firstnewdishwasherintwent.

This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black

• A:Answer Hey Knyb, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIS THIS 33 WIDE COUNTER DEPTH?

Asked 2 years ago by DIT.

• A:Answer Hi DIT. This Refrigerator is 33-inches wide but is not considered counter depth.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWHERE IS THE REFRIGERATOR COLD TEMPERATURE ADJUSTMENT KNOB ON THE WRS321SDHWOO/ 21 CU. FT. SIDE BY SIDE?

Asked 2 years ago by DARYL.

• A:Answer Hello Daryl, the adjustments for the temperatures are located on the outside display screen on the freezer door. bit.ly/3qEzSRm Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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