Questions & Answers

Q: QuestionBought this refrigerator and the ice maker quit working

Asked 1 month ago by Nita.

• A:Answer Hello, we are sorry to hear your concern about your Refrigerator not making ice. Please feel free to view the link for some troubleshooting tips to assist with this. https://shorturl.at/RRf4i If this does not resolve your concern, we would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 month ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the doors be removed for delivery?

Asked 2 months ago by Anonymous.

• A:Answer Yes they can it space warrants it

  Answered 2 months ago by Annie

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHELP!! My refrigerator was delivered without a use and care guide. Also, I did not receive any warranty information to fill out. Is the care guide available on-line?

Asked 3 months ago by SP.

• A:Answer Hello! We are sorry to hear about your concerns with your refrigerator. For model WRS321SDHZ, please see the link to the Owner's Manual https://shorturl.at/5lB6z and Quick Reference Guide https://shorturl.at/1YhkW. The warranty is provided at this link as well for your model. https://shorturl.at/3aNwb Thank you for your inquiry about our Whirlpool appliances.

  Answered 3 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much ice does it make in a 24 hour period?

Asked 3 months ago by SaltwaterTom.

• A:Answer About a pitcher full.

  Answered 1 month ago by DavidKVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen replacing the water filter, what do I order: Everydrop 3 or 4?

Asked 3 months ago by SP.

• A:Answer Hello, for Whirlpool® Refrigerator model WRS321SDHZ you need water filter EDR1RXD1. Thank you for your inquiry about our Whirlpool appliances.

  Answered 3 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat brand

Asked 3 months ago by Anonymous.

This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White

• A:Answer Hello! This is a Whirlpool Refrigerator. Thank you for your inquiry about our Whirlpool appliances.

  Answered 3 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this fridge need a water line

Asked 3 months ago by fridge.

• A:Answer Hello, a water line would be needed if you plan on using the ice maker and water dispenser. Thank you for your inquiry about our Whirlpool appliances.

  Answered 3 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do you clean the water, ice dispenser on the door? Do I take the door apart?

Asked 3 months ago by Jackie.

• A:Answer It seems pretty accessible for all parts of the dispenser. The ice holder comes out easy. And the chute and ice mover spiral are easy to clean. No disassembling other than taking out the ice holder.

  Answered 1 month ago by DavidK

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I need to get a new drawer for storage the vegetable drawer has a crack how can I order a new drawer?

Asked 4 months ago by Joe.

• A:Answer Hello, You may visit www.Whirlpoolparts.com to find and purchase parts online, chat with a parts specialist, or you may also call (844)200-5440 7 AM -Midnight - 7 days a week, to speak with a part specialist by phone.

  Answered 4 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model have a air filter that needs to be changed?

Asked 4 months ago by Anonymous.

• A:Answer Hello, model WRS321SDHZ does not have an air filter. Thank you for your inquiry about our Whirlpool appliances.

  Answered 4 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI only have an opening of 27.75 inches to get the unit in the house. The spec indicates that it needs 28.00 with the doors off. Is there a way to get it thru the 27.75 inch width?

Asked 4 months ago by Anonymous.

• A:Answer The installers can remove the handles or an entire door. It’s also helpful to remove the door of the house/kitchen. You gain a little more wiggle room.

  Answered 3 months ago by iaskedtheinstallerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionRefrigerator frosting on inside back of fridge compartment

Asked 5 months ago by Rolo22.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 5 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the price?

Asked 6 months ago by Lenny.

This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White

• A:Answer I can't remember what we paid for the white refrigerator. I do know it was more than the stainless steel one. We needed a white one to go with out other appliances.

  Answered 6 months ago by refrigVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a Reverse Osmosis filter under my sink that runs a water line to the fridge. Would I be able to run the water/ice without a filter inserted? Will I need a bypass plug?

Asked 7 months ago by SweatyBurbank.

• A:Answer No, it’s an independent line with a shut down valve that’s run from the main water line.

  Answered 7 months ago by Valves

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe ice maker dispenser light comes on by itself and the temperature controls change from high to low without being touched . Any ideas?

Asked 9 months ago by Mits259.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 9 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you have this model on display?

Asked 9 months ago by Vivian.

• A:Answer Yes

  Answered 7 months ago by valves

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere is the water filter located in this fridge ?

Asked 9 months ago by Indy.

This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White

• A:Answer Hello, Whirlpool® Refrigerator, model WRS321SDHW, you can locate the water filter cover door in the base grille, and pull open the filter door. The filter will be released and then be ejected as the door is opened. Thank you for your inquiry on our Whirlpool appliances.

  Answered 9 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIt's advertised it makes 3.8 lbs of ice in 24 hours. Ours is a month old and comes nowhere close to that. Runs out daily. Is there a way to adjust that or is ours defective?

Asked 9 months ago by Mits259.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 9 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you adjust the temperature???

Asked 10 months ago by Friggy.

• A:Answer Above ice maker

  Answered 9 months ago by Julian

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)