A:AnswerHello Joyce! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerYes the ice maker can be removed but it doesn't have slots to add a shelf as far as i can see. Also it took me a few weeks of hearing a strange noise to figure out you must remove the ice maker to turn it off if you do not connect the water line like i chose not to.
A:AnswerHey EDS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A:AnswerHello Anne, yes, this dishwasher is Fingerprint resistant. ADA Complaint means that it falls within the standards of the Americans with Disabilities Act of 1990. The fingerprint-resistant will have a different protectant coat and finish on it than WR331SDHM.
A:AnswerThank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
A:AnswerDepends on where and what is frozen to what. Ours did initially due to my own error and I was able to remove the storage tray then melt and clear out the semi-frozen ice mass. If yours is partly frozen to the actual ice tray in the ice maker, you might speed things with a hair dryer?
A:AnswerHello DiLeah! To wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water. We hope this helps.
