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This model does not chill the water it dispenses. The water line comes up from the bottom of the door, near the hinge and apparently does not get routed in the cold space. The model specifications never said anything about dispensing chilled water anyway.
Sorry, there was a problem. Please try again later.Hello Kristi. It is normal for the water to only be chilled to room temperature. Thank you for your inquiry and we hope this information is helpful. If you have any other concerns, easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
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