Questions & Answers

Q: QuestionSince I don’t wNt a ice maker does it come with ice cube trays?

Asked 3 years ago by Jj.

• A:Answer Hello Jj, this model does not come with Ice Cube trays. We apologize.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionCan the refrigerator door and freeze door be removed to accommodate delivery as the opening of my front porch is 281/4 inches?

Asked 3 years ago by mick.

• A:Answer mick, the doors can be removed for this Whirlpool® Refrigerator. Please visit https://bit.ly/3qF48aE and refer to pages 5-7 for more information.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhere is the freezer light located?

Asked 4 years ago by Lynn.

• A:Answer On the top of the freezer right in the middle. On the ceiling of the freezer when you open it.

  Answered 4 years ago by PcolaVerified Purchase

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Q: QuestionIs there an equivalent refrigerator without an icemaker?

Asked 4 years ago by MaryA.

• A:Answer Hello MaryA! They currently all have icemakers. We apologize.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan the ice maker be replaced if breaks?

Asked 4 years ago by Silly1.

• A:Answer Hello Silly1! Yes, the ice maker can be replaced. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionOur new WRB322DMBM fridge came without a Freshflow filter installed. We purchased a W10311524 filter as recommended on several websites. But it is too large for the vented compartment. What is correct Freshflow filter number and where can it be ordered?

Asked 4 years ago by newbie.

• A:Answer Hi Newbie. The produce preserver kit is part P1FB6S1. Genuine Whirlpool Replacement Parts and Accessories can be purchased online at whirlpoolparts.com or by phone 1-844-200-5460.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs this a "counter depth" refrigerator?

Asked 4 years ago by Ann.

• A:Answer Hello Ann. The refrigerator WRB322DMBM is not considered "counter depth". We hope this is helpful.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWe have this refrigerator and love it. Since it doesn't have a water filter for the ice maker, we installed an undersink filter and attached it to the line that feeds the icemaker. Now, it takes a very long time to fill up and make ice.

Asked 4 years ago by Karen.

• A:Answer Hi Karen! We are terribly sorry to hear this. A cold water supply with water pressure of between 35 and 120 psi (241 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, we recommend you call a licensed, qualified plumber.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the length of the hose to connect icemaker to water source?

Asked 4 years ago by Lori.

This question was asked about the related product: Whirlpool - 33-inches wide Bottom-Freezer Refrigerator with SpillGuard™ Glass Shelves - 22 cu. ft .- Black-on-Black - Black on Black

• A:Answer Hello Lori, the typical water line is 4 to 6 feet long. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this fridge have rollers on bottom

Asked 4 years ago by Anonymous.

• A:Answer yes, then you need to level the refrigerator and lock into place.

  Answered 4 years ago by NHgalVerified Purchase

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Q: Questionwhat is the refrigerant used in this refrigerator? And are there technicians locally who can work on it?

Asked 4 years ago by miss.

• A:Answer The refrigerant used is tetrafluoroethane. HFC-134A. Yes there are local repair people who can work with this.

  Answered 4 years ago by StainlessVerified Purchase

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Q: QuestionWhat is under the cover at the top of the back wall in the fridge? Thanks

Asked 4 years ago by Doug.

• A:Answer Hello Doug, that is the air vent. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan I just REMOVE the ice maker, that I don't use? I'd like more freezer space. Thank you.

Asked 4 years ago by Cyndy.

• A:Answer Hi Cyndy, we do not recommend removing components from your Refrigerator. This would affect the factory warranty that came the appliance. We hope this helps!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionAre the gray plastic screws supposed to stay on the front of the stainless door?

Asked 4 years ago by newfridge.

• A:Answer Those gray plastic screws cover the screw holes and are there for aesthetic purposes only. These screw holes are there to be used to move the handle should you want your door to open the opposite way. If you don't mind seeing the screw holes then you can leave the plastic screws out, but I would leave them in place.

  Answered 4 years ago by RichRVerified Purchase

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Q: QuestionAfter having the door reversed, how do I go about removing the nameplate? Will the delivery men do that for me and attach a new nameplate after reversing the door and removing the original nameplate?

Asked 4 years ago by MK.

• A:Answer The name plate is stuck on the door like tape and does not need to be moved. Now, if you notice on top of the door there is a cap covering the top door hinge and on the other side there is a hole where the hinge will be slipped into the door. Open the door and look at the lower side of the opening and you will see three screws. These screws will be removed and the bottom hinge will be installed in this location. The door and hinges will be removed and the bottom hinge will be will be installed on the fridge. The top hinge will be placed in that hole in door and the top hinge will be installed on the fridge to secure the door and the cap will be placed on the top hinge to cover it. Now they will move the handle. There are two plastic screws on the front of the door opposite side with the handle. These plastic screws will be removed along with the handle. Once the handle is removed the remaining two screws that held the handle on door are removed and placed in the holes where the plastic screws were. The handle will be installed over top of those screws. The plastic screws will then be placed in the holes were the handle use to be to cover up those holes. The screws that were taken out to install the bottom hinge will be placed in the screw holes are where the bottom hinge was removed. Now the job is complete.

  Answered 4 years ago by RichRVerified Purchase

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Q: QuestionHave galley kitchen in a old home. This unit will fit the current space (35.5 w x 68.75 h) but the unit will need to get to the space thru an interior opening to the kitchen 29.5 wide. Will the delivery service remove the doors to get to the space?

Asked 4 years ago by JoeyH.

• A:Answer Hello JoeyH, the door and drawer for this model are removable, we recommend a qualified installer remove and replace doors. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questioncan i get one without an ice maker? I'd rather have the freezer capacity than an ice maker

Asked 4 years ago by wes.

• A:Answer The ice maker appears to be attached with a couple of hex head screws and a quick connect electrical connection. The Manufactures instructions should be able to provide specific instructions on how to remove. Video on how to remove... https://www.youtube.com/watch?v=WcMs1BaMwxI Good luck!

  Answered 4 years ago by SPJeffVerified Purchase

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Q: QuestionWhat is the coldest temp?

Asked 4 years ago by Buns42.

• A:Answer Hello Buns42, The coldest setting for the refrigerator is 32 degrees Fahrenheit. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI purchased this about a year ago and forgot to put the wheels on, don't know where the manual is. Can someone tell me how the wheels go on. Can I lean it back or do I have to take everything out and lay on side to put wheels on. Thanks in advance please

Asked 4 years ago by Mknaynay.

• A:Answer Hi the Rollers should have come pre-installed. Here is the link to the Owner's Manual for your model: https://bit.ly/3shHV1r which will show you how to install the unit and what that should have looked like. On page 9, diagram 6 will show you what it should have looked like as well. We don't recommend lying the refrigerator on its side as it can damage the cooling system. If you are unsure, we recommend reaching out for service. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 4 years ago by WhirlpoolTeam

  
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