Questions & Answers

Q: QuestionCan the internal water dispenser be adjusted as to how quickly it dispenses the water? I’ve heard some people complain about how slowly it fills a glass yet, I’ve experienced the opposite.

Asked 4 years ago by Anonymous.

• A:Answer Hello, Unfortunately, there is no way of adjusting the dispenser to dispense the water any quicker. We apologize about that.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIce maker stopped working. Is there a reset?

Asked 4 years ago by Vito.

• A:Answer Hi Vito! We suggest reseating the water filter and checking that the water flow is good. If after doing this, your Ice maker still isn't producing ice, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare and we would be happy to provide further assistance.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat type of freon does this fridge use?

Asked 4 years ago by Christine.

• A:Answer Hello Christine, this model uses R600a. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat type of freon does it use?

Asked 4 years ago by HR.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel

• A:Answer Hello HR, this model uses R600a. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this Whirlpool model come in a smaller size. That is less than 70 inches high. About 68 in height.

Asked 4 years ago by Kaye.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel

• A:Answer Hello Kaye! Unfortunately, this model does not come smaller. We do apologize.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHello, is this refrigerator considered counter depth style?

Asked 4 years ago by DC03.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel

• A:Answer Hi DC03, this is not a counter-depth model. Counter-depth will be about 30" deep including handles. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWe got that refrigerator 5 days ago and we still don't have ice. The water is working fine and the metal lever is in the on position but still no ice. Any ideas why?

Asked 4 years ago by LauraV.

• A:Answer Hi LauraV, we suggest trying the troubleshooting steps for the Ice Maker on page 18 of the Owner's Manual linked here: https://bit.ly/3shHV1r If after trying that you are still not getting any ice, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare and we will be happy to provide further assistance.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionThe flapper door has a lot of lubricant at the top where it slides in. Is this needed? Can I wipe it off?

Asked 4 years ago by Tt.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel

• A:Answer Hi Tt, you may wipe away any excess without removing it all. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the depth measurement of 35 1/2 account for space behind the fridge or will I need another two inches of open space behind the fridge once it is plugged in?

Asked 4 years ago by Tt.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel

• A:Answer Hi Tt, here is the link to the Dimension Guide for model WRF535SWHV https://bit.ly/3k9zPYu You will need to allow extra for the space needed for gaps on the back and sides of the unit. You may also find the location requirements located on page 4 of the Use and Care Guide linked here, along with the installation instructions, which should help. https://bit.ly/3shHV1r

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow easy is it to access the interior water dispenser, is it awkward?

Asked 4 years ago by sue3081.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel

• A:Answer Hi Sue, the water dispenser is easily accessed on the inside left front wall of the Refrigerator compartment. If you go to the product page, which we will link, then go to "product images" there is an example of what that looks like. It's the 11th image provided. Here is that link. https://bit.ly/3wvU2dL Hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Question1. Does this fridge have a ‘computer board? 2. Is the compressor ‘old school’ type? 3. I don’t want water dispenser or ice maker…is it possible to remove the internal water dispenser that takes up space on upper right inside fridge?

Asked 4 years ago by DontMakeEmLikeUsed2.

• A:Answer Hello DontMakeEmLikeUsed2! Yes, there is a computer in this model. If you could please explain more on the compressor. And unfortunately, we cannot remove the water dispenser. We do apologize.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI want to know if I buy the whirlpool 25.2 French door refrigerator with internal water dispenser can I replace handles with KitchenAid handles ?

Asked 4 years ago by Nancy.

• A:Answer Hi Nancy, we do not recommend using any other handle than what the unit was designed with and came with from the factory.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI cleaned the freezer and the drawer was not shut everything was defrosted last night is there an alarm fir the freezer snd what should the temperature be for the freezer

Asked 4 years ago by Adrienne.

• A:Answer Hello Adrienne! We are terribly sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionAre the bottom to shelves in freezer solid or baskets

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black Stainless Steel

• A:Answer The top shelf is a basket, the bottom one is solid. I love my frig!

  Answered 4 years ago by WhirlpoolVerified Purchase

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Q: QuestionIs this available in black or black stainless?

Asked 4 years ago by Dianna.

• A:Answer Hello Dianna. This Whirlpool® Refrigerator is available in black and the model number is WRF535SWHB. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhy did the Stainless Steel same model as the Black/Black Stainless Steel or White model not have the butter dish? Does this model have the butter dish as shown in the photos for the other color option, same model number?

Asked 4 years ago by Dee.

• A:Answer Hi, Dee. Unfortunately, this model does not come with a butter dish. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs this Whirlpool refrigerator available in White?

Asked 4 years ago by buffalobill.

• A:Answer Hello buffalobill! Yes, this model is available in white. The model number would be WRF535SWHW. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWe purchased this refrigerator in dec 2019, got it temperature control changed under warranty in oct 2020, again in April 2021, the temperature shows - instead of scale 1-7? How do I set it. Its so frustrating

Asked 4 years ago by Anonymous.

• A:Answer The manual states 4.

  Answered 4 years ago by JuneVerified Purchase

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Q: QuestionDoes this model have a door alarm? Thank you for your help!

Asked 4 years ago by KatieB.

• A:Answer No door alarm

  Answered 4 years ago by Trishwork1Verified Purchase

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