Questions & Answers

Q: QuestionHow do you change the water filter? We just bought this house and the refrigerator manual is missing. The change light is on.

Asked 6 years ago by Betsy.

• A:Answer it's at the bottom of the freezer door

  Answered 6 years ago by theycallmemom

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow wide is this frig

Asked 7 years ago by Anne.

• A:Answer Anne, the width of this model is 35.88 inches.

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI just purchased my Whirlpool refrigerator in March. The replace filter light came on. Would it be time already?

Asked 7 years ago by Erica.

• A:Answer Hi Erica, it is recommended that you replace your filter every six months for maximum filtration. Depending on the condition of your water, you may need to change it more frequently.

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat filter should I get? Can u let me know the model number of the water filter?

Asked 7 years ago by Aj.

• A:Answer Hi Aj, this model number is compatible with water filter EDR1RXD1. We hope this helps!

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the recommended temperature bar? Also, the handle is loose after only 7 months of use. How do I tighten it? Thank you.

Asked 7 years ago by Gaviota.

• A:Answer They told us recommemded bar at the middle, under the check mark.We have our for less than 1.month. But their is a allen that you need to tighthen inside of the hamdle. Hope it answers your question. Good luck.

  Answered 7 years ago by NissaVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionlooking at the front of the fridge, the very bottom left & right look the same online. At the store, on the bottom left it didn't look like the bottom right. The sales lady said it's because the water hook up part is there & that's how it is? she right?

Asked 7 years ago by Paradise.

• A:Answer Paradise, we do allow for a 1/2" variance in the heights of the door. The door height can be slightly adjusted if needed.

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the voltage specs? I mean some TVs are good to be used on 110 to 240 volts, what about this refrigerator?

Asked 7 years ago by Cres.

• A:Answer Hello Cres! Per the Installation Instructions it needs: A 115-volt, 60 Hz, AC-only, 15- or 20-amp fused, grounded electrical supply is required. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI got the fridge two weeks ago and is a beauty. However, the water takes for ever. I read the instructions and yes water is way to slow. How can I check the water pressure? Would it be on the fridge or underneath the pipe by the sink were is connect?

Asked 7 years ago by Waterpressure.

• A:Answer Hello Waterpressure, please click on the link below to view possible troubleshooting solutions. Thank you for your inquiry regarding our Whirlpool appliances! https://bit.ly/2fnSi3H

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionWhirlpool specs require a 36-3/4" wide cut out but the unit is only 35-7/8" wide. Is this extra space needed or can the frig fit in my 36 wide space.? I have had a 35-7/8" wide Samsung in the space for 8 years.

Asked 7 years ago by Triver.

• A:Answer Hello Triver! We can only recommend the space advised for the Refrigerator for proper ventilation. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the water dispenser all black or is just the top of it black? The Bestbuy advertisement has two different pictures for the same fridge. Thank you

Asked 7 years ago by David.

• A:Answer its all black

  Answered 7 years ago by TaitVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this model have filtered water?

Asked 7 years ago by Suzy.

• A:Answer Yes, Also has indicator to tell you when the filter need to be changed

  Answered 7 years ago by JohnVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI need some information on a part for the whirlpool - 24.6 cu. Ft side by side Refrigerator - stainless steel. Can I forward the questions here?

Asked 8 years ago by yule.

• A:Answer Hi yule, for questions regarding parts and service please call our Representatives at 800-253-1301 Monday- Friday 8-8 PM EST.

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionPlease provide dimensions for this item?

Asked 8 years ago by Cindy.

• A:Answer Hi Cindy, the depth is 33 5/8 height 69 5/8 width 35 7/8. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat's the difference between this model and WRS321SDHZ?

Asked 8 years ago by Meg.

• A:Answer Hi Meg, the difference between the Refrigerators are the sizes. Model WRS325SDHZ has more capacity (25.5 cu. ft.) and the width is 35 7/8, while model WRS321SDHZ capacity is 21 cu. ft. and the width is 33 1/8. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (4)Unhelpful (3)ReportAnswer this questionShow more answers (2)

Q: QuestionWhen the fridge is delivered are the handles removed and if so what is the depth of the unit without the handles on?

Asked 6 days ago by MIKE.

Q: QuestionMy 1 year old son slide a paper under and it is stuck on the bottom lip. There is a board under the fridge should we remove it

Asked 3 weeks ago by MalC.

Q: QuestionWhat's is the cost of changing lights(bulbs etc) costly? My current Fridgidaire's replacement LED lights average $170 for 3.

Asked 1 month ago by PaulM.

Q: QuestionRecently purchased and already my food has been getting spoiled and temperature keeps dropping

Asked 2 months ago by Anonymous.

Q: QuestionWhat are the measurements of refrigerator shelves usable space?

Asked 3 months ago by Daisy.

• A:Answer Yes absolutely

  Answered 2 months ago by DianerCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question