Questions & Answers

Q: QuestionIs the width of this fridge actually 35.5 inches? Some people have stated it to be 35.88 inches or 35 and 7/8th, including older responses from whirlpool. My existing fridge is 35.75 inches and a bit tight was hoping for a tad bit more room, thanks.

Asked 2 years ago by Anonymous.

• A:Answer Just measured it- 35.5 inches wide

  Answered 2 years ago by GreatVerified Purchase

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Q: QuestionWhat do I do if my refrigerator stops cooling ? It’s only getting warmer now.

Asked 2 years ago by Ev.

Q: QuestionCan the handles be removed for delivery?

Asked 2 years ago by Anonymous.

• A:Answer Yes... They removed them to enter the kitchen since the width between the wall and my counter wasn't wide enough.

  Answered 2 years ago by elmoe65Verified Purchase

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Q: QuestionOur ice machine recently stopped making ice. We've pulled the tray out, turned it off/ on, and it's still not working. Any other ideas on what we could do?

Asked 2 years ago by INeedAColdDrink.

• A:Answer check the water line or filter to see if uts clogged

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI can't find the temperature gage on this fridge

Asked 2 years ago by Fridge.

• A:Answer It’s on the exterior freezer door. You touch one of the temperature touch button and your temperature bar will light up. I hope this helps

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow big is the freezer capacity?

Asked 2 years ago by Judy.

• A:Answer Its good so big

  Answered 2 years ago by RosaM

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Q: QuestionI think I accidently turned off the cooling for my fridge and freezer, how do would i turn it back on?

Asked 2 years ago by Anonymous.

• A:Answer There is a button on the inside freezer have to pull ice tray out and then press the button on front panel to light it up to four barson both side. The buttons are where you change the ice setting

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the weight capacity for each shelf?

Asked 2 years ago by Snopes.

Q: QuestionReplacing a 23.5 cu ft LG fridge - would this fit in the same space? It is the same dimensions?

Asked 2 years ago by Fran.

• A:Answer yes

  Answered 2 years ago by Topshelfterformance

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Q: QuestionWhere is ice maker located? Side door or on top ?

Asked 2 years ago by Bill.

• A:Answer Middle of freezer door

  Answered 2 years ago by RChan

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Q: QuestionA red light is on at front of fridge and it has several square blocks and H2O symbol. Can not find my book. What is wrong. Just got this fridge June 2022.

Asked 2 years ago by Cups.

• A:Answer The water filter needs change. It’s located at the bottom front of the freezer side door.

  Answered 2 years ago by PReboVerified Purchase

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Q: QuestionIce maker doesn’t produce enough ice. Can it be increased or speed up

Asked 2 years ago by Rick.

• A:Answer Your water flow might not be fast enough. You might want To see if you can't make the water flow faster.

  Answered 2 years ago by MargaretGVerified Purchase

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Q: QuestionDoes this unit have a switch or a lever for ice maker on/off? In the Q&As, one says switch and another says lever. I am very confused and the manual doesn't clarify either. Where exactly is the on off ?

Asked 2 years ago by Lm.

• A:Answer The on/off switches inside the ice maker on the left black and white letters

  Answered 2 years ago by MargaretGVerified Purchase

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Q: QuestionDimensions of fridge. How tall?

Asked 2 years ago by Suzie.

• A:Answer All dimensions are in the specifications section online.

  Answered 2 years ago by P123Verified Purchase

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Q: QuestionWater filter reset button will not change back to normal. I have a side-by-side whirlpool just a year old.

Asked 3 years ago by Super.

• A:Answer I have not yet changed mine. I just had it delivered earlier this month. Sorry I can't help you with this.

  Answered 2 years ago by rasselVerified Purchase

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Q: QuestionWhere is the freezer drain hose located water leaking out of freezer door

Asked 3 years ago by Mark.

• A:Answer front

  Answered 3 years ago by ovenVerified Purchase

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Q: QuestionThe floor model had a light shield on the upper light in the refrigerator side. The model delivered does not have a light shield? Is it supposed to have one? The lighting seems very dim

Asked 3 years ago by JamesS.

• A:Answer Yes, our refrigerator has a light shield on the upper light. I’m surprised you said the light seems dim. One of the things my wife and I appreciate about this model is that with the top light - and the middle light - we can see the food in the refrigerator much better than in our previous model.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs the water filter on the bottom in the base grille on this model?

Asked 3 years ago by JamesS.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs there a black tray where the ice/water dispenser is? We did not get one and I know some refrigerators have some that you remove and clean. Can you purchase one?

Asked 3 years ago by Deb.

• A:Answer yes

  Answered 3 years ago by ovenVerified Purchase

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