Questions & Answers

Q: QuestionCan anyone tell me the exact height of the space between the shelves on the fridge side? I know the top shelf is the tallest. What is the space between the top shelf and the second shelf?

Asked 6 years ago by Jamie.

• A:Answer The space between the top and the second shelf is 6 and 1/4 inches

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionIs the finish on the fridge fingerprint resistant?

Asked 6 years ago by Al.

• A:Answer Yes, it's very easy to keep clean, free of prints,

  Answered 6 years ago by MTBO

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Q: QuestionI would like to find out what are the boxed dimensions for shipping purposes

Asked 6 years ago by Jen50.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer Hello Jen50! The Carton dimensions are: Carton Depth 36 1/2", Carton Height 71 1/2", Carton Width 38 1/2". Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionPurchased this model on May 29, 2019 from Best Buy. The dispenser panel is showing a red error code not sure what this code means.

Asked 6 years ago by Mack.

• A:Answer Ours does that when the door is ajar/open, but it goes away when you shut it.

  Answered 6 years ago by SwintsyVerified Purchase

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Q: QuestionWhat are the measurements for the outside? Do you take the old one since we bought that at Best 15 years ago?

Asked 6 years ago by Ann.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer Ann, the dimensions for this Whirlpool® Refrigerator are as follows: the depth is 34 7/8 inches, the height is 69 inches and the width is 36 inches. Please visit your local Best Buy store to see if they will remove your old Refrigerator. We hope this helps!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs the water being dispensed from the door supposed to be chilled or more like room temp? I would expect chilled, but we have had our fridge plugged in and working since Sunday and the water is still not cold.

Asked 6 years ago by Dustin.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer Dustin, I was instructed to drain a gallon of water from the frig before drinking the water. I’ve owned mine now since last week and mines cold. Dump your ice bucket 3 times before consuming. The frig has a quick ice function. I turned mine on because the ice maker wasn’t producing very fast at first. Now the thing stays full. Good luck

  Answered 6 years ago by Laura

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Q: QuestionDoes the water filter, filter pharmaceuticals?

Asked 6 years ago by Cece.

• A:Answer Hello Cece! You may view a full list of what this Refrigerator Water filter, filters. https://everydropwater.com/Assets/Doc/Filter%201%20Performance%20data%20sheet%20FINAL.pdf

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs this refrigerator fingerprint resistant?

Asked 6 years ago by RAS.

• A:Answer Yes, I never see fingerprints, it is also easy to clean.

  Answered 6 years ago by DeeCeeVerified Purchase

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Q: QuestionIs this truly finger print resistant?

Asked 6 years ago by sevenhansons.

• A:Answer sevenhansons, the Refrigerator is fingerprint resistant. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this show fingerprints?

Asked 6 years ago by fingerprint.

• A:Answer No. Surface has special coating.

  Answered 6 years ago by Anonymous

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Q: QuestionHow can I see the finish & color on the sides Want to see flat & texture looks to complete my decision

Asked 6 years ago by Whirl.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer I put a picture of an open window facing a beach sticker for contrast.

  Answered 6 years ago by EdwinCVerified Purchase

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Q: QuestionDoes the ice machine in the freezer rubs against the frame in the middle when opening the freezer's door? Too many complains in the reviews about this issue. Jut wondering if they fixed this problem or not before I purchase this unit.

Asked 6 years ago by Sammy.

• A:Answer I just had my refrigerator delivered on 7/19/19. I have not had any issue with the ice maker rubbing against anything.

  Answered 6 years ago by q6r352178

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Q: QuestionIs this a zero clearance refrigerator?

Asked 6 years ago by StephanieH.

• A:Answer Hello StephanieH! No, this model is not a zero clearance refrigerator. We greatly apologize. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you make the doors even or in other words make the doors match height

Asked 6 years ago by Hank.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer I noticed that on mine after my installers left. Call the Best Buy Geek Squad and they’ll have someone come out and fix.

  Answered 6 years ago by Laura

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Q: QuestionOn the back of the refrigerator, the water inlet fitting has two tubes coming out of it, one goes to the water filter, where does the other one go?

Asked 6 years ago by papajoe.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer Hello Papajoe! We are providing a link to the Use and Care Guide. This will advise on where the proper installation would be for this model. https://www.whirlpool.com/content/dam/global/documents/201809/use-and-care-w11210602-revA.pdf

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questionmy replace filter light came on, the lights inside the fridge would not work and could not Access the refugular menu. you could select 01-48 zones which would change the light to the order filter light! can’t find this in the manual, any ideas?

Asked 6 years ago by JJK123.

• A:Answer JJK123, please feel free to reach out to us so we can look into this for you: 866-698-2538 Hour of Operation: Monday-Friday: 8:00 AM to 8:00 PM EST Please locate the appliance's model and serial number before calling.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat type of compressor does this refrigerator have? Thanks in advance!

Asked 6 years ago by Nicole.

• A:Answer This unit has a high tech inverter compressor.

  Answered 6 years ago by CommunityAnswer

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Q: Questiondo the sides hold magnets as well

Asked 7 years ago by diane.

• A:Answer Hi diane, yes the exterior holds magnets.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs this single evaporator or dual evaporator?

Asked 7 years ago by Raja.

• A:Answer Hello Raja, this particular unit has a single evaporator.

  Answered 6 years ago by WhirlpoolTeam

  
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