Questions & Answers

Q: QuestionDoes this ice maker have a fast ice making feature? How long does it usually take to fill the ice bucket?

Asked 4 years ago by PC.

• A:Answer Hello PC. This Whirlpool® Refrigerator does not have a fast ice option. Allow 24 hours for the Ice Bin to fill and allow 72 hours when first installed to fill the Ice Bin.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this model have an egg tray?

Asked 4 years ago by Anonymous.

• A:Answer No, this model doesn't have an egg tray or a butter tray

  Answered 4 years ago by Anonymous1Verified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionOn the fridge door, I have received only 4 adjustable shelves and picture shows 5. And on freezer door, I received 2 adjustable shelves and picture shows 3. Am I missing one of each?

Asked 5 years ago by Alohastate808.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer Hello Alohastate808, This unit is supposed to come with 5 adjustable bins in the fridge and 3 in the freezer. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat does this red light mean?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer i cant see red light in your picture but a red light comes on when the door is opened.

  Answered 5 years ago by billVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWould a rack of baby back ribs fit in the freezer? How about a standard frozen pizza (diGiorno)?

Asked 5 years ago by FreezerSpace.

• A:Answer I have never bought baby back ribs, but the pizza definitely fits.

  Answered 5 years ago by NanaVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionLooking forca quiet refrigerator

Asked 5 years ago by Janet.

• A:Answer Yes, a very quiet refrigerator! The only sound it makes is when the water fills the ice machine.

  Answered 5 years ago by JLSUMIVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questioncan anyone tell me what the recommended temperature setting are for this fridge both freezer and fridge.

Asked 5 years ago by IloveShea.

This question was asked about the related product: Whirlpool - 28 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice Storage - Black Stainless Steel

• A:Answer IloveShea- The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionI saw a review with pictures suggesting you place protection between the wire harness sleeve and plastic cover. Has any one else had the issue? I believe he needed an entire new door. Is this a common problem with this model?

Asked 5 years ago by Victoria.

• A:Answer Yes, it is a common problem. We are currently waiting for a new door. Time frame: 6 to 8 weeks.

  Answered 5 years ago by Sam3

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much clearance is needed next to a fixed wall for the doors to swing freely?

Asked 6 years ago by Bobk.

• A:Answer BobK, you would need to leave a 2" (5.08 cm) minimum space on each side to allow the doors to swing open. We hope this helps!

  Answered 6 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this energy star certified?

Asked 6 years ago by Tijo.

• A:Answer Hello Tijo! No, this model is not energy star certified. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo the storage drawers have temp/humidity controls?

Asked 6 years ago by Jack.

• A:Answer One of the drawers has a humidity control lever.

  Answered 6 years ago by PolinaVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat type of refrigerant is used in this unit. R134 is being phased out and being replaced by R600.

Asked 6 years ago by JimnVA.

• A:Answer My refrigerator has 134a as stated in label

  Answered 6 years ago by PozzalloVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan just the door handles be removed to fit through a doorway for installation vs removing the doors themselves? And if so, what tool is required to remove just the handles?

Asked 6 years ago by Joe.

• A:Answer Yes. The door handles do come off. We had to have ours removed to get it through our door and then put back on.

  Answered 6 years ago by TechchickVerified Purchase

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this unit require a kit for hooking up to the water line? I'm moving to a new apartment and have no idea what to get...

Asked 7 years ago by Ahaimsky.

• A:Answer Assuming there is a water hook-up where the fridge will go, it does require the kit. It is the "Smart Choice Stainless Steel Refrigerator Waterline Kit Required for HookUp"

  Answered 7 years ago by RoyfcVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionUnit is about 1 year old & we have a bad odor coming from fan in freezer causing ice to taste bad & an odor in fridge also. Like a bad dairy smell, but nothing is expired in fridge..

Asked 7 years ago by DD.

• A:Answer Try changing the filter

  Answered 7 years ago by Amms

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much ice does it make and hold in its storage container? Thanks

Asked 8 years ago by RichC.

• A:Answer RichC, the refrigerator will make 8-12 batches in a 24 hour period.

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (11)Unhelpful (9)ReportAnswer this questionShow more answers (1)

Q: QuestionI just purchased this Whirlpool WRS588FIHZ and found that the refrigerator door bins don't fit in the space at the top of the door, even though there are anchors there. What goes in that spot?

Asked 3 years ago by Robert.

• A:Answer Hello Robert! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model come in a counter depth?

Asked 3 years ago by SusiQ.

• A:Answer Hi SusiQ, there is a side-by-side Refrigerator that is very similar. Model WRS571CIHZ, linked here https://bit.ly/31FZPE6 We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this refrigerator have wheels on the bottom so that I can pull it out to clean underneath? The specs say there are, but I cannot get it to budge, at all. And, where is the air filter located? How do I know which model to buy?

Asked 4 years ago by GrammyP.

• A:Answer GrammyP, this Whirlpool® Refrigerator has 4 wheels. Please visit https://bit.ly/3EYLBgp and refer to page 11 for more information regarding the Air Filter. The Air Filter part number for your model is W10311524. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)