“The driver dropped the machine when delivering. There was no visible damage except for a small scratch on the side. But, after installation, I noticed the tub seems very loose - a lot of movement...is this normal?”
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Ours was not dropped and the tub is very loose inside. From everything I have read, this is normal. It seems very unusual compared to old machines.
Sorry, there was a problem. Please try again later.Hello Richard! The tub should be able to move freely inside the unit. However, if you hear it hit the sides or anything off then we would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
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