Questions & Answers

Q: QuestionIs rapid preheat available on this electric wall oven?

• A:Answer Yes, rapid preheat is available to save time with 20% faster preheating.

Q: QuestionHow many oven racks are included in the upper oven?

• A:Answer There are two oven racks included in the upper oven.

Q: QuestionDoes this wall oven have a self-cleaning option?

• A:Answer Yes, this wall oven has a self-steam cleaning method.

Q: QuestionDoes this wall oven have a keep warm setting?

• A:Answer Yes, this wall oven has a keep warm setting to keep dishes from getting cold.

Q: QuestionIs it possible to remotely start this double wall oven?

• A:Answer Yes, you can remotely start this double wall oven with your smartphone or tablet.

Q: QuestionCan I control this oven using voice commands?

• A:Answer Yes, you can control this oven with voice commands using the Google Assistant.

Q: QuestionWhere is the cancel button for the oven

Asked 3 years ago by Lori.

• A:Answer Hello Lori, the oven doesn't have a button that displays "cancel". If you are done with a cooking cycle and want to turn off the oven, you would press the upper/lower oven button 2x depending on what oven you are using and it will cancel the oven and return you to the default screen displaying the date/time. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionIs there a User Instructions document for this model? I am only finding the owner's manual, which focuses on care and maintenance, but does not seem to explain the touchscreen controls.

Asked 3 years ago by Charis.

• A:Answer Charis, please visit https://bit.ly/3vFxwRU and refer to pages 3-8 for more information. We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThe wall space is longer that 52 inch - I think 56 inch ..so what can I do? does the oven comes with fill space kit? Thanks

Asked 9 months ago by OldOvenLady.

• A:Answer Hello, we currently have trim kits, but we do not have filler kits. We greatly apologize. Thank you for your inquiry about our Whirlpool appliances.

  Answered 9 months ago by WhirlpoolTeam

  
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Q: QuestionAre you responsible to install it? Is there a cost for removing the old one and install the new one?

Asked 2 years ago by Julia.

• A:Answer Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCan a bottom oven liner be used with this oven?

Asked 2 years ago by scottfmcc.

• A:Answer Hi Scott, we do not recommend it. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes whirlpool have a double wall oven that doesn’t use wi-fi? Does this oven have air fry?

Asked 2 years ago by Leo.

This question was asked about the related product: Whirlpool - 30" Built-In Double Electric Wall Oven - White

• A:Answer Hi Leo. Whirlpool does offer a Double Wall Oven that does not use WIFI but it would not have the air fry cycle as that is a cycle that is added once the appliance is connected.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionHow do I self clean the lower oven. I only have a touch pad for Upper Oven Only.

Asked 3 years ago by Vince.

• A:Answer Hello Vince, please see the link to the Use and Care Guide on page 11. bit.ly/3BaPXQZ We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this model have a regular cleaning mode (high heat) or is it just a steam cleaning, and if so how does the steam work??

Asked 3 years ago by Anonymous.

• A:Answer I believe it's high heat but putting a pan of water in it would probly help?

  Answered 3 years ago by ScottSVerified Purchase

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Q: QuestionHow to turn both ovens on and turn one off?

Asked 3 years ago by Roni.

• A:Answer Hello Roni, for this model on both sides of the control panel there is a button one button turns the upper oven on and off and the other button turns the lower oven on and off. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhere are hearing elements located?

Asked 3 years ago by Esther.

• A:Answer Hello Esther! The heating elements are hidden. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionInstall with a 3 or 4 prong

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 30" Built-In Double Electric Wall Oven - White

• A:Answer Hi, this unit requires a hardwire. You can find the "electrical requirements" on page 6 of the installation guide, linked here: https://bit.ly/3xcCXad and on page 13 there is information on the type of connections you can use. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionSend my oven touch screen is not working lights on oven on touch pad does nothing, is there a lock somewhere

Asked 5 years ago by Tex.

• A:Answer If it goes to screen lock, I did it accidentally.....just swipe up to unlock

  Answered 3 years ago by ScottSVerified Purchase

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Q: QuestionThis oven have a setting for CONVECTION?

Asked 5 years ago by DKap.

• A:Answer In this particular model the upper And lower ovens are NOT convction

  Answered 3 years ago by ScottS

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