Wired to old hood's wires and fan is not working at all. Light works but no fan. I unhooked and wired back to old fan to see if I did it right and old fan still works. There's only 2 wires. Am I doing something wrong or is this item defective? null

Question

mytv · Accepted Answer

this item must be grounded therefore you need 3 wires unless you ground item it will not work

WhirlpoolTeam · Answer

Debodel, We are sorry to learn of the concern you expressed regarding your Range Hood. Please verify that you have installed the appliance according to the installation instructions. If you have followed the installation instructions and are still experiencing issues it may require a service technician to come look at the appliance. I have provided a link to the installation instructions below. If you need to schedule service please contact 1-800-253-1301 between the hours of 8AM to 8PM standard Eastern time Monday through Friday and Saturday 8AM-4PM. 
http://www.whirlpool.com/digitalassets/MLPDF/Installation%20Instructions%20-%20W10646402.pdf

“Wired to old hood's wires and fan is not working at all. Light works but no fan. I unhooked and wired back to old fan to see if I did it right and old fan still works. There's only 2 wires. Am I doing something wrong or is this item defective?”

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