Questions & Answers

Q: QuestionPlease explain the difference between the "black" and "black stainless steel."

Asked 2 weeks ago by MMLee.

• A:Answer Hello, our black color is a glossy black, the black Stainless Steel is a rich matte look. Thank you for your inquiry about our Whirlpool appliances.

  Answered 2 weeks ago by WhirlpoolTeam

  
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Q: QuestionCan this be used with a GE downdraft UVD6361DPBB?

Asked 4 months ago by Wayne.

This question was asked about the related product: Whirlpool - 36" Built-In Gas Cooktop with 5 Burners and EZ-2-Lift Hinged Cast-Iron Grates - Black Stainless

• A:Answer Hello, we cannot advise if this model would work with a GE downdraft. We greatly apologize.

  Answered 4 months ago by WhirlpoolTeam

  
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Q: QuestionCan burners be lit with a match if power is out?

Asked 5 months ago by ae.

• A:Answer Hello, In case of prolonged power failure, the surface burners can be lit manually. Hold a lit match near a burner and turn knob counterclockwise to IGNITE/Lite/ . After burner lights, turn knob to setting. Do not use a grill or griddle accessory during a power failure as the vent fan will not operate. Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 months ago by WhirlpoolTeam

  
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Q: QuestionWhat are the cut out dimensions?

Asked 6 months ago by Carrie.

• A:Answer Hello! Thank you for reaching out. Please see page 6 of the Owner's Manual for the complete set of Cutout dimensions and clearances for this model. https://tinyurl.com/52dcr5xe Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 months ago by WhirlpoolTeam

  
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Q: QuestionIs there a griddle accessory available for this? What is the part number?

Asked 9 months ago by StrongBad.

• A:Answer You can purchase a griddle accessory at this link: https://www.whirlpool.com/accessories/kitchen-accessories/cooktop/p.range-griddle.4396096rb.html

  Answered 9 months ago by WhirlpoolTeam

  
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Q: QuestionThis model has electronic reignition? Or some other flame-out failure device system ?

Asked 1 year ago by Panama.

• A:Answer Hello Panama, this model has a Direct Spark Ignition. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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