A:AnswerThank you for sharing your insights with us, Cin. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/40tHXot or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
A:AnswerHello Gertie, There is a Limited One Year Warranty - Parts and Labor. For one (1) year from the original retail purchase date on your receipt, any part which fails in normal home use will be repaired or replaced free of charge. You may refer to the Use and Care for any warranty details. (Additional warranties may apply on some models).
A:AnswerHey Muffin, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A:AnswerYes, our refrigerator has a light shield on the upper light.
I’m surprised you said the light seems dim.
One of the things my wife and I appreciate about this model is that with the top light - and the middle light - we can see the food in the refrigerator much better than in our previous model.