“This washer is brand new. Installers were called back to level it but it still vibrates badly during the spin cycle. How can we stop this?”
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Beetle, We're sorry to hear about your Washer vibrating during the spin cycle. Please make sure that the load is not unbalanced and that the front and rear feet are in firm contact with the floor. If you still need assistance after trying these troubleshooting tips, please contact us directly at 1-800-253-1301. We are open Monday-Friday from 8:00am-8:00pm and Saturday 8:00am-4:30pm EST.
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