A:AnswerHello Motzi. We would recommend only using HE detergent with this Whirlpool® Washer. If you want to use a single dose laundry packet you would need to add it to the drum prior to adding the laundry. We hope this helps!
A:AnswerHello Pepita! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerOK, the "unplug and plug it back in" recommendation does not work. Our WFW5620HW needed resetting every time after a power outage.
Bought the service manual... there is a keycode to reset the computer. You need to go into Diagnostic Mode.
Press each of these these buttons ONE AT A TIME in this order ... three times in a row:
SOIL - SPIN - TEMP
SOIL - SPIN - TEMP
SOIL - SPIN - TEMP
Then press the power button.
Should come back online - reset the front panel. If it doesn't work.... do it a couple times.
That is Diagnostic Mode. It will NOT stay in diagnostic mode because of a design flaw. You have to turn off CYCLE SOUNDS / BEEPS
To turn off CYCLE SOUNDS / BEEPS - Power ON the washer and press and hold the STEAM CLEAN button for 5 seconds.
You can then go into full Diagnostic Mode by pressing each of these these buttons ONE AT A TIME in this order ... three times in a row:
SOIL - SPIN - TEMP
SOIL - SPIN - TEMP
SOIL - SPIN - TEMP
Look up the button sequences for different things. I had to buy the service manual.
Nobody posts this answer because they want to make service $$.
This model really is an expensive low-end front loader. I will never buy another front loader ever again.
Hope this helps... landru at itadvocate dot com
A:AnswerI had the same situation. The mountings on the pedestal are compatible, but stylistically the older duet pedestals are a different color and shaped a bit differently. In other words, it will work, but you might not like how it looks.
A:AnswerHi nhbeachguy, Your washer may make sounds that are different from your old washer, especially if you had a top load washer prior to this.if you need further assistnce please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
