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Hi Tina, the Deep Water Wash option should make the water fill up the basket, to where the clothes just break the surface of the water. If you continue to have issues of concern, please don't hesitate to reach out to us for assistance at 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM EST. We hope this helps!
Sorry, there was a problem. Please try again later.Im trying to figure out my new washer too..Question, are you using the agitator?
Sorry, there was a problem. Please try again later.Only wash small loads
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