Questions & Answers
- Model:
- WFG525S0JW
- |
- SKU:
- 6380843
Q: QuestionDoes this model have a simmer burner. Thank you.
Asked by SavoryCook.
- A:Answer Hello, the Right Rear Element-Burner is a Simmer burner. Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionIs this a propane gas range
Asked by Debbie.
- A:Answer Hello, for the Whirlpool® Range model WFG525S0JS, this is a natural gas range that can be converted to LP Gas. Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionHow does self clean work?
Asked by Lucy.
- A:Answer Hello! How the Cycle Works IMPORTANT: The heating and cooling of porcelain on steel in the oven may result in discoloring, loss of gloss, hairline cracks and popping sounds. Before self-cleaning, make sure the door is completely closed or the door will not lock and the Self-Cleaning cycle will not begin. The Self-Cleaning cycle uses very high temperatures, burning soil to a powdery ash. Once the oven has completely cooled, remove ash with a damp cloth. To avoid breaking the glass, do not apply a cool, damp cloth to the inner door glass before it has completely cooled. To stop the Self-Cleaning cycle at any time, press the Cancel keypad. If the temperature is too high, the oven door will remain locked and “cool” and “(lock symbol) ” will be displayed. The cooling fan may continue to run. When “locked” shows in the display, the door of the oven cannot be opened. To avoid damage to the door, do not force the door open when “locked” is displayed. Once the cleaning temperature has been reached, the electronic control requires a 12 hour delay before another Self-Cleaning cycle can be started. The oven light will not function during the Self-Cleaning cycle. Electronic Oven Control with Adjustable Clean Time (on some models) The Self-Cleaning cycle is time adjustable between 2 hours 30 minutes and 4 hours 30 minutes in 15 or 30 minute increments. Suggested clean times are 2 hours 30 minutes for light soil and 4 hours 30 minutes for heavy soil. The last 30 minutes of the cycle is for cooldown. To Self-Clean: 1. Press SELF CLEAN. 2. Press the Temp/Time “+” or “-” keypad to enter the desired Self-Cleaning cycle time. 3. Press START. The oven door will automatically lock. The DOOR LOCKED and CLEAN indicator lights will be displayed. The time remaining will also be displayed. 4. When the self-clean cycle is complete and the oven cools, the DOOR LOCKED and CLEAN indicator lights will turn off. 5. When the oven is completely cooled, remove ash with a damp cloth. To exit the Self-Cleaning cycle before completed, press CANCEL. The door will unlock once the oven cools. Thank you for your inquiry about our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionDoes this stove have a self-cleaning function?
Asked by Anonymous.
- A:Answer This model Range is designed with self cleaning. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionWhen trying to turn on my oven light, I hear a beeping sound and the light doesn’t turn on. It also doesn’t turn on when I open the oven door as most ovens do. There is a bulb & it seems to be positioned securely. Any ideas or suggestions? Thank you
Asked by Chad.
- A:Answer Hello! We are sorry to hear about your concern with your oven light. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionI have a brand new range. Never used and I like this range more. Is there a way to exchange?
Asked by Ron.
- A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionWhat size has connection kit needed
Asked by Anonymous.
This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Stainless Steel
- A:Answer Hello, please feel free to view the link to the Installation Instructions for this model for the proper connection information. https://tinyurl.com/5hafsmdp Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionHOW CAN YOU ORDER REPLACEMENT KNOBS
Asked by YOYO.
- A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionIs there a replacement for the vent/handle area?
Asked by Bee41.
- A:Answer Hello Bee41, we are sorry to hear you are needing a part. You may visit www.Whirlpoolparts.com to find and purchase parts online, chat with a parts specialist, or you may also call (844)200-5440 7 AM -Midnight - 7 days a week, to speak with a part specialist by phone.
Answered by WhirlpoolTeam

Q: QuestionI purchased a brand new stove and it's not heating correctly. I set my oven to 350 and it beeps when ready . BUT my oven thermometer reads 290. HELP. Please Noella
Asked by Noe.
- A:Answer Hello Noe! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionIs there a convection option for the oven?
Asked by JerryK.
This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Biscuit
- A:Answer Hello JerryK, there is no convection features for this Range. Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionIf the power is out, can I manually light the stove burners with a match?
Asked by bearamedic99.
- A:Answer Hello bearamedic99! For model WFG525S0JS, in case of prolonged power failure, the surface burners can be lit manually. Hold a lit match near a burner, and turn knob counterclockwise to LITE. After the burner lights, turn knob to desired setting.
Answered by WhirlpoolTeam

Q: QuestionDoes this range come with the gas to propane conversion kit?
Asked by Deirdre.
This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black Stainless Steel
- A:Answer Hello Dee, this model Range does come with the LP Conversion Kit. We hope this information helps.
Answered by WhirlpoolTeam

Q: Questionit's selling for the same price at other stores, so what is the Black Friday deal? why are there no choices in the almond color? I'm not a fan of Black and stainless
Asked by bunny.
This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Biscuit
- A:Answer Hello bunny! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionDoes this range have "Convection" baking capability?
Asked by Anonymous.
- A:Answer Not that I know of. Mine does not.
Answered by JenniferP
Q: QuestionIs there an adjustment available to reduce the heat output of the two front burners? Please advise. These burners are very very hot. So hot, that the underside of the microwave (22 inches above the stove grates) is painful to touch.
Asked by kneeboot.
- A:Answer This is kneeboot responding to WhirlpoolTeam: Thank you, thank you, thank you!!! I made the adjustment to lower the flame height as advised. I can now cook on the front burners starting with a very high heat and can lower the heat to just a simmer level. Before the adjustment, the lowest heat setting was way way way too hot and had to move the pan to a back burner to simmer. There is also a video on Youtube which shows you exactly how to make the adjustment.
Answered by Anonymous
Q: QuestionWhat is the height of the cooktop (not the entire appliance---I am trying to find out how the appliance will line up with the countertop) ?
Asked by Brixie.
- A:Answer does the stove have adjustable "stands or feet" to raise it above 36 inches. My countertop is 36."
Answered by Scott
Q: QuestionIs this really dual fuel where the oven is electric but the top uses gas?
Asked by Customer.
This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Stainless Steel
- A:Answer Hello! No, this model is fully gas. Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionWhat is the interior width of the oven? Trying to find out how big of a sheet pan or baking dish will fit.
Asked by bkcook.
- A:Answer Hello BKCook, the interior dimensions are Oven Interior Depth(IN,inches) 18 1/2, Oven Interior Height(IN,inches) 18 7/8, Oven Interior Width(IN,inches) 24 1/2. We hope this helps.
Answered by WhirlpoolTeam

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