“After weighting the clothes, the machine makes a big noise when it soaks the clothes. Is it normal? Noise sound very loud, boom, boom?”

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• Hello Nancy! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered by WhirlpoolTeam 7 years ago

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• Mine makes that sound too. I think it is turning on or off the programs. My clothes seem washed fine, so I just ignore that sound. It is louder than I expected.

  Answered by Cathy 7 years ago

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• We have not experienced that yet. We did wash a king size comforter and had no issues or banging. It came out very clean.

  Answered by BiffP 7 years ago

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