Questions & Answers

Q: QuestionDo I need to manually empty the waste drawer?

• A:Answer You will need to empty the waste drawer when it is full.

Q: QuestionWhat kind of litter can be used in the Litter-Robot?

• A:Answer The Litter-Robot 3 Connect is compatible with clumping litter or select litter alternatives.

Q: QuestionDoes the in initial order come with bags for dirty litter?

Asked 2 years ago by catlover.

• A:Answer Hello! Thank you for your question! All units come with three waste drawer liners and one carbon filter pre-installed. We hope this information helps, but please don't hesitate to reach out to our Customer Experience team if you have any additional questions!

  Answered 2 years ago by Whisker Team

  
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Q: QuestionI have 3 cats would it work for me

Asked 2 years ago by Vc.

• A:Answer Yes, it’s perfect! I have 3 cats just need to empty the box every other day.

  Answered 2 years ago by TanyaKVerified Purchase

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Q: QuestionDoes this ever go on sale? This was the cheapest of these types of litterbox and yet still way too expensive. Are there any other litterboxes like this that aren't so expensive...and just as effective?

Asked 2 years ago by Maizyhas2questions.

• A:Answer Hi, We do offer great bundles on our Litter-Robots. Some come with extended whisker care, some come with bundles of litter robot accessories. If you have any questions on our sales or bundles please feel free to contact us at partnersupport@whisker.com. Thank you!

  Answered 2 years ago by Whisker Team

  
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Q: QuestionWould the litter robot work for ferrets? They

Asked 2 years ago by Tracy.

• A:Answer Thanks for reaching out! The Litter-Robot has undergone testing specifically tailored for feline use, ensuring its compatibility and safety with cats.

  Answered 2 years ago by Whisker Team

  
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Q: QuestionMy uncle has a 23lb. will this machine hold him?

Asked 2 years ago by Felix.

• A:Answer Hi, Yes the Litter-Robot will work great for your uncle's cat even at 23 pounds!

  Answered 2 years ago by Whisker Team

  
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Q: QuestionDoes this kitty litter box require a special kitty litter to use with it?

Asked 3 years ago by litterbox.

• A:Answer Just make sure you get clumping cat litter.

  Answered 2 years ago by SillysideupVerified Purchase

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Q: QuestionHow do you reset it

Asked 2 years ago by Tia.

• A:Answer To perform a hard reset on a Litter Robot 3: The globe must be at the Home position with the solid blue light on. With the unit powered ON, unplug the power supply from the base and wait 10 seconds. Plug the unit back in, allow it to complete the start-up cycle. Press and hold Cycle button for 5 seconds. Both blue AND yellow lights are now on. Release the button. Press and hold Cycle button for 5 seconds. Yellow light turns off, blue light remains lit. Release the button. Activate the cat sensor by pressing on the globe just above the entrance in a forward and down motion. The red light should come on now. Allow the unit to complete the timing, cycle, and return to home position. The unit has been reset.

  Answered 1 year ago by Anonymous

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Q: QuestionThe specs say the power source is 15 volt manual. What does that mean?

Asked 2 years ago by Catslave.

• A:Answer Hello, The specs for the Litter-Robot 3 power supply are: Specs 15 volt DC power supply Cord measures 72 inches Have a great day!

  Answered 2 years ago by Whisker Team

  
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