Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Questions & Answers

Page Showing 1-18 of 18 questions
  • QuestionIs the device water resistant?

    • Answer Yes, the device is water resistant.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the battery replaceable in this device?

    • Answer No, the battery is not replaceable in this device.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this device have wireless connectivity?

    • Answer Yes, this device has bluetooth wireless connectivity.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this fitness tracker measure my heart rate?

    • Answer Yes, this fitness tracker can measure heart rate.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the tracker able to monitor my sleep?

    • Answer Yes, the tracker monitors sleep to optimize fitness.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the purchase include a membership?

    • Answer Yes, the purchase includes a 12-month WHOOP Peak membership.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this device able to track multiple sports?

    • Answer Yes, this device has multi-sport tracking capabilities.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this be worn around your ankle?

    Asked by BellaV.

    • Answer You can't since its accuracy will drecease

      Answered by Gabriel

  • QuestionIf I buy a family plan,, the devices be connected in any way?

    Asked by whoopQ.

    • Answer Thanks for your question! If you purchase a Family Plan, the devices are not connected to each other in terms of data or tracking. Each person has their own WHOOP account, device, and private data. Every member sets up their device individually by pairing it to their own phone and account during onboarding. The Family Plan only connects accounts for billing and management purposes, not for device pairing or data sharing. We would be more than happy to answer any other questions you might have, just reach out to us at [email protected]!

      Answered by WHOOP Member Services

  • QuestionCan it track/read thru tattoos? like will this work with a tattoo sleeve down to hand?

    Asked by JMFWife.

    • Answer Yes, it read your pulse and vitals. The tattoos don’t influence anyhow

      Answered by CorinaC

  • QuestionDo need the membership

    Asked by Qyestion.

    • Answer bestbuy purchase comes with a year of membership.

      Answered by user342491

  • Questionif i buy this as a christmas gift 2025, can the person i gift it to set up membership on his own? i don't know how to do this and don't want to get involved in that part of this gift

    Asked by Anonymous.

    • Answer Yes, they would need to set it up with there phone.

      Answered by Elaine

  • QuestionGood afternoon. Will they work in Ukraine?

    Asked by Alena.

    • Answer Whoop 5.0 (MG) will generally work in Ukraine. The Whoop device itself tracks physiological data (like heart rate, sleep, and recovery) and relies solely on Bluetooth to sync this data to the app on a paired smartphone. Since it doesn't use cellular service or GPS to function, the core tracking capabilities are global. As long as the user has an internet connection (Wi-Fi or mobile data) on their phone to sync the data and view their insights, the device will operate. The only potential restriction relates to medically regulated features, such as the Heart Screener with ECG (available on the Life tier). These specific, advanced features require regulatory clearance and are not available in every region globally, though core metrics like Strain, Recovery, and Sleep are always available. Since the device and membership are typically purchased internationally, the recipient in Ukraine should have no issue activating and using the Whoop 5.0 for its primary function.

      Answered by BharathN

  • QuestionHow do I add the membership I just bought to my account that was expired

    Asked by Six.

    • Answer You typically don't "add" a new membership key. If it came with a new device: Simply pair the new device to your old/expired account. The prepaid membership is usually tied to the new device's ID and should automatically reactivate your account. If it's a prepaid extension (not with a new device): Log in to the WHOOP web app ([suspicious link removed]). Navigate to the Membership section and follow the prompts to Resume/Reactivate your membership. If your membership remains expired after trying the above, you must contact Whoop Support immediately, as there might be an email mismatch or a technical issue with applying the prepaid credit.

      Answered by BharathN

  • QuestionIts says 12 month subscription but when used it said after a month it will charge me from my card . Isn’t 1 year free subscription comes with the buy ?

    Asked by Shobith.

    • Answer When you buy a Whoop, the first 12 months are prepaid by the purchaser. The device is not "free." The prompt asking for a credit card is standard: It is for Auto-Renewal. Whoop requires a payment method on file to automatically continue the membership after the initial 12-month prepaid period ends. You Won't Be Charged Immediately. The recipient should not be charged anything until 12 months after activation. The recipient needs to check their account details within the app to confirm the "Next Billing Date" is 12 months away. If the app says a charge is coming in one month, the gift setup may have failed, and they should immediately contact Whoop Support.

      Answered by BharathN

  • QuestionDoes the whoop 5.0 do blood pressure

    Asked by Cnote.

    • Answer Yes, the Whoop 5.0 (specifically the Whoop MG variant, which shares the hardware) offers blood pressure monitoring.

      Answered by BharathN

  • QuestionHow do I activate the membership? It is asking me for a free trial

    Asked by THB.

    • Answer Please contact WHOOP Member Services. This purchase is for a 12-month membership, which should be reflected in your app.

      Answered by WHOOP Member Services

  • QuestionDoes it tell you if your metabolism is fast or slow?

    Asked by Anonymous.

    • Answer No, the Whoop 5.0 does not directly tell you if your metabolism is "fast" or "slow." However, it does provide the key data points used to estimate your metabolic function:

      Answered by BharathN