“Its says 12 month subscription but when used it said after a month it will charge me from my card . Isn’t 1 year free subscription comes with the buy ?”
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When you buy a Whoop, the first 12 months are prepaid by the purchaser. The device is not "free." The prompt asking for a credit card is standard: It is for Auto-Renewal. Whoop requires a payment method on file to automatically continue the membership after the initial 12-month prepaid period ends. You Won't Be Charged Immediately. The recipient should not be charged anything until 12 months after activation. The recipient needs to check their account details within the app to confirm the "Next Billing Date" is 12 months away. If the app says a charge is coming in one month, the gift setup may have failed, and they should immediately contact Whoop Support.
Sorry, there was a problem. Please try again later.Ours said that but once we set everything up I waited a month and it didn’t charge. I keep checking but it seems to have updated to the year free!
Sorry, there was a problem. Please try again later.Hello, and thank you for being a part of the WHOOP community! When purchasing from an authorized retailer such as Best Buy, your WHOOP purchase includes a 12-month membership. We're sorry to hear that this wasn’t applied correctly. Please contact our Membership Services team at [email protected], and they’ll be happy to assist in getting this resolved for you. We appreciate your patience and look forward to getting this sorted quickly!
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