“When I switch mode from AC to Fan mode, a musky smell comes out from AC. It worsens for about 5 minutes and slowly improves in the next 20 minutes. How can I remove this smell? Can the unit's AC coil possibly be contaminated with bacteria/mold?”

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• To further assist you with the smell issue, please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered by Whynter Customer Service 2 years ago

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