Questions & Answers

Q: QuestionWhat functions are available without the paid subscription ?

Asked 1 month ago by Thirion2.

• A:Answer Weight, and tracking

  Answered 3 weeks ago by SeniorpoopypantsVerified Purchase

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Q: QuestionOne of your product photos shows the scale on a throw rug. Is this scale accurate on any surface? Will it read correctly on carpet as shown?

Asked 2 months ago by Anonymous.

• A:Answer Yes

  Answered 3 weeks ago by SeniorpoopypantsVerified Purchase

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Q: QuestionIs a paid subscription needed to access the benefits of the scale?

Asked 3 months ago by Anonymous.

• A:Answer No. You get great details for free. Connects with Apple Health to help with other details too.

  Answered 3 months ago by MarieO

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Q: Questionwill it work with samsung health app?

Asked 4 months ago by Anonymous.

• A:Answer No, but has its on app

  Answered 3 weeks ago by SeniorpoopypantsVerified Purchase

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Q: QuestionHello, I have amputated left leg and prosthetic leg, it’s worth it and Withings scale Work with me?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 3 weeks ago by SeniorpoopypantsVerified Purchase

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Q: QuestionDoes this scale work with the Lose It app? I know it did at one time, but I am hearing people say it doesn't work anymore.

Asked 1 year ago by Patty.

Q: QuestionDoes this work with/sync with the Samsung Health app?

Asked 1 year ago by RealScorz.

• A:Answer Not completely. You need to have the Google Connect app and privacy controls enabled when you've done that, it's not a direct connection. The weight goes from the scale to the WITHINGS app. You cannot control the scale or get immediate (or all) information from it in the Samsung health app.

  Answered 8 months ago by Darrin68

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Q: Questionis there a charge to keep info on app to track results

Asked 1 year ago by Anonymous.

• A:Answer Limited information stays on the app. You have to purchase a subscription to unlock all of the features.

  Answered 8 months ago by darrin68

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Q: QuestionHello I'm looking for a scale that is Alexa compatible Also that is able to connect to iOS and watch... And android... Does it have an app? If not do you have any recommendations? Much appreciated

Asked 2 years ago by Jayski.

• A:Answer This scale has the Withings Health Mate app that lets you access all your scale data and also connects to your Apple Health app to analyze your sleep and step pattern.

  Answered 1 year ago by MorganH

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Q: QuestionIs body scan scale, a scale that amputees can use

Asked 2 years ago by Anonymous.

Q: QuestionHow can I restore the connection between my scale and my Iphone 11?

Asked 2 years ago by Lightman.

Q: QuestionHi! is compatible with fitbit?

Asked 2 years ago by Armando.

• A:Answer No. I have now bought two, and they are both defective and will need to be returned. I would avoid this new model.

  Answered 2 years ago by AllanMVerified Purchase

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Q: QuestionIs this model compatible with the Noom app?

Asked 2 years ago by Joe.

Q: QuestionThis scale does not have body age feature?

Asked 2 years ago by Monica.

• A:Answer You enter your age into the app. It doesn't go to the scale. It stays in your app for you to adjust as it changes.

  Answered 8 months ago by darrin68

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Q: QuestionWhat’s the weight limit?

Asked 2 years ago by aratob.

• A:Answer It says 440 lbs

  Answered 8 months ago by darrin68

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Q: QuestionWhat is the weight limit on this scale thanks

Asked 2 years ago by Jes.

• A:Answer Hi Jes, Body Smart's weight range is from 9-440 lbs (5-200kg) and measures weight accuracy with 0.1lbs (50 g). Thanks for your question!

  Answered 2 years ago by withings

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