Questions & Answers

Q: QuestionHow do the non-slip platform and ergonomic design contribute to user safety and comfort during weighing?

• A:Answer The non-slip platform provides stability and prevents slipping accidents, ensuring user safety during weighing. The ergonomic design, with its comfortable and sturdy structure, enhances user comfort and ease of use, making the weighing experience more pleasant.

Q: QuestionHow do the auto-zero and auto-shut-off features enhance the usability and accuracy of the scale?

• A:Answer The auto-zero feature ensures accurate measurements by automatically calibrating the scale to zero before each use, eliminating any discrepancies in weight readings. The auto-shut-off feature conserves battery life by turning the scale off when not in use, enhancing its usability and longevity.

Q: QuestionDoes the scale provide additional insights beyond weight and body composition, such as heart rate monitoring or basal metabolic rate calculations?

• A:Answer Yes, the scale provides additional insights beyond weight and body composition. It calculates basal metabolic rate (BMR), which indicates the number of calories the body burns at rest. It also measures heart rate at every weigh-in.

Q: QuestionHow does the scale's Position Control technology ensure accurate weight and body composition measurements?

• A:Answer The scale's Position Control technology ensures accurate weight and body composition measurements by detecting the user's body position and adjusting the measurements accordingly. This technology helps to eliminate errors caused by incorrect positioning on the scale, ensuring that the measurements are consistent and reliable.

Q: QuestionWhat is the warranty period offered by the manufacturer, and what does it cover?

• A:Answer The manufacturer, Withings, offers a 1-year warranty for both labor and parts for the Body Smart Advanced Body Composition Smart Wi-Fi Scale.

Q: QuestionIs the scale compatible with popular fitness apps or platforms, allowing for seamless data syncing and progress tracking?

• A:Answer Yes, the Body Smart Advanced Body Composition Smart Wi-Fi Scale is compatible with various popular fitness apps and platforms. It can automatically sync data with the free Health Mate app via Wi-Fi or Bluetooth. Additionally, it is compatible with Apple Health, Google Health, MyFitnessPal, Lose It!, Weight Watchers, Runkeeper, Runtastic, and MapMyRun, allowing users to seamlessly track their progress and stay motivated.

Q: QuestionCan the scale store and track data for multiple users, and if so, how many users can it support?

• A:Answer Yes, the Withings Body Smart Advanced Body Composition Smart Wi-Fi Scale can store and track data for multiple users. It supports up to 8 users, each with their own independent data.

Q: QuestionDoes this scale automatically sync data to a smartphone?

• A:Answer Yes, the data syncs automatically with the free Health Mate app via Wi-Fi.

Q: QuestionDoes this scale have a pregnancy tracker?

• A:Answer Yes, this scale has a pregnancy tracker.

Q: QuestionIs it possible to measure body fat percentage with this scale?

• A:Answer Yes, this scale measures body fat percentage.

Q: QuestionHow many users can this smart scale track?

• A:Answer This smart scale can recognize and track up to 8 users independently.

Q: QuestionAre batteries included with this smart scale?

• A:Answer Yes, batteries are included with this smart scale.

Q: QuestionCan this scale measure my heart rate?

• A:Answer Yes, this scale measures heart rate at every weigh-in.

Q: QuestionWhat is the maximum weight capacity for this scale?

• A:Answer The maximum weight capacity for this scale is 440 pounds.

Q: QuestionDoes this work with/sync with the Samsung Health app?

Asked 2 years ago by RealScorz.

• A:Answer Not completely. You need to have the Google Connect app and privacy controls enabled when you've done that, it's not a direct connection. The weight goes from the scale to the WITHINGS app. You cannot control the scale or get immediate (or all) information from it in the Samsung health app.

  Answered 1 year ago by Darrin68

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Q: Questionis there a charge to keep info on app to track results

Asked 2 years ago by Anonymous.

• A:Answer Limited information stays on the app. You have to purchase a subscription to unlock all of the features.

  Answered 1 year ago by darrin68

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Q: QuestionCan each person use their own smartphone app to link to the scale?

Asked 2 months ago by Bill.

• A:Answer Yes

  Answered 1 month ago by rich3055Verified Purchase

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Q: QuestionAre the heart info and blood pressure info available without a subscription?

Asked 4 months ago by Tazzy.

• A:Answer Heart info is available without subscription. I'm not aware of blood pressure info being collected by the scale.

  Answered 1 month ago by rich3055Verified Purchase

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Q: QuestionWhat functions are available without the paid subscription ?

Asked 5 months ago by Thirion2.

• A:Answer Weight, and tracking

  Answered 4 months ago by SeniorpoopypantsVerified Purchase

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