A:AnswerHello Valued Customer! Thank you for your question. The serial number will be located on the tool directly. On the side of the unit will be a black WORX sticker, on this sticker you will see "WG323" and below will be a white box with a long 14-digit number that begins with a "20". That full number will be the serial number! Thank you for choosing WORX!
A:AnswerHello There! Thank you for your inquiry. We'd like to hear more about the question you have, to guarantee that you receive the correct answer! Please email us at [email protected] so that we may get more information about your question, and we will be pleased to assist you. Thank you for choosing Worx!
A:AnswerHello J! Thank you for your question. The safety key is able to be ordered internally through our customer support! Please email us at [email protected] to advise us of the part you need and we will be happy to help you order it as well, give you instructions on how to change it. Thank you for choosing Worx!
A:AnswerHello Valued Customer!
Thank you for your question. The WG323 is part of the power share program meaning it can use any 20V Worx battery that is now being produced. Using a 4.0AH battery will provide you a longer run time compared to the 2.0AH battery.
Thank you for choosing Worx!
A:AnswerHello There!
Thank you for your question. Sadly this pole saw will not be able to have a hedge trimmer attached. However, if you did want a 2 in 1 tool like this please take a look at our model WG349!
Thank you for choosing Worx!
A:AnswerHello Valued Customer! Thank you for your question. The tool is battery operated, it will not able to be operated with a cord. Thank you for choosing WORX!