“I just got 5G by T-Mobile on a ranch where I live. The tower is 1 1/2 miles away. Would I be able to connect the cameras (8) to the 5G around the ranch?”
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These use wifi for connectivity.
Sorry, there was a problem. Please try again later.Hello there, thank you for your question and I would love to help you. Wyze devices need to be connected to a 2.4 GHz WiFi network with a WPA/WPA2 protocol. Wyze Devices cannot be connected to a 5 GHz network. We would recommend taking a look at this article for some tips as well: https://support.wyze.com/hc/en-us/articles/360054370991 If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
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