Questions & Answers

Q: Questionafter the 24 months will it be mine

Asked 3 years ago by Ez.

This question was asked about the related product: Xbox Series S 512 GB All-Digital Console (Disc-free Gaming) - Xbox Series S

• A:Answer Thank you for your question! Yes, if purchasing your Xbox Series S through the Xbox All Access program, the console is yours to keep once all payments have been made.

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be hooked up to a sound bar or external speakers?

Asked 3 years ago by Gamer.

• A:Answer Thanks for checking! A sound bar or external speakers may be connected to your display or TV, but not to the console directly. For more information about Xbox Series S, go here: https://support.xbox.com/help/hardware-network/console/xbox-series-x-faq

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use X box series in a Europe ?

Asked 3 years ago by Charlie.

This question was asked about the related product: Xbox Series S 512 GB All-Digital Console (Disc-free Gaming) - Xbox Series S

• A:Answer Thank you for your question! Yes, you may use your Xbox Series S in Europe. To make sure Xbox is supported in your country, please go here: https://www.xbox.com/regions

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs Xbox game pass available in Pakistan? If not, then when it will be available?

Asked 3 years ago by Sal.

• A:Answer Thank you for your question. Xbox Game Pass is not available in Pakistan at this time. Unfortunately, we don't have any information about when or if it will be supported there. For more information about regions where Xbox is available, please go here: https://www.xbox.com/regions

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionSo what happens after the 24 months is this a lease or a fix payment agreement ??

Asked 3 years ago by SonygamerwholovesFABLE.

This question was asked about the related product: Xbox Series S 512 GB All-Digital Console (Disc-free Gaming) - Xbox Series S

• A:Answer When purchasing Xbox Series S through the Xbox All Access program, you own your console after all payments have been made. For more information about Xbox All Access, please go here: https://www.bestbuy.com/site/xbox-series-x-and-s/xbox-all-access/pcmcat1579299055180.c?id=pcmcat1579299055180

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionxb0x series s 512 gb have too be connected to internet or can i play it on my tv this is all new to me

Asked 3 years ago by Anonymous.

• A:Answer Thank you for your question! Xbox Series S is an all-digital console and requires Internet access to set up, download and install games or updates, stream video, and play games online. Some games may be played offline once installed, though.

  Answered 3 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I play my Apple Arcade games since they are digital on this system?

Asked 4 years ago by Dummy.

• A:Answer Thanks for checking! Unfortunately, Apple Arcade games are not compatible with Xbox Series S.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat does the digital mean

Asked 4 years ago by Towbear.

• A:Answer Thank you for your question! Xbox Series S is an all-digital console, which means that it doesn't have an optical drive and does not play physical media such as game discs or Blu-rays/DVDs. Digital games may be purchased through retailers such as Best Buy or through Microsoft Store, and can then be downloaded and installed on the console.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDo i have to buy the controller separately

Asked 4 years ago by KJ.

• A:Answer Thanks for checking! Xbox Series S comes with one Xbox wireless controller.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat’s the difference between the two new xboxes

Asked 4 years ago by Q.

• A:Answer Thanks for your question! For a full comparison of the features for Xbox Series S and Xbox Series X, please go here: https://www.xbox.com/consoles/compare

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (3)Unhelpful (2)ReportAnswer this question

Q: QuestionIf I want to use the internet do I have to use an Ethernet cable or can I put in my Wi-Fi network?

Asked 4 years ago by John.

• A:Answer Thank you for your question! Xbox Series S can connect to the Internet through Wi-Fi or Ethernet cable.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWould I be able to use this on a monitor that is hooked up to a pc and if so how would I do so?

Asked 4 years ago by John.

• A:Answer Xbox Series S is compatible with most displays that have a HDMI connection. If your monitor supports HDMI, simply plug Xbox Series S into the HDMI port.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhow to pair another controler?

Asked 4 years ago by olddog.

• A:Answer Thanks for your question! For step-by-step instructions on how to connect a second controller, please go here: https://support.xbox.com/help/hardware-network/controller/connect-a-wireless-controller

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhow many fps can i get on this xbox

Asked 4 years ago by keaton.

• A:Answer Thanks for asking! Xbox Series S supports gameplay of up to 120 FPS

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWant to get this for bday. Do I need gamepass for madden 22, apex, rocket league, etc??

Asked 4 years ago by Sksjsjdd.

• A:Answer Thank you for your question. Xbox Game Pass is not required to enjoy Xbox Series S (though we definitely recommend it!) To play games online, you may need an active Xbox Live Gold or Xbox Game Pass Ultimate membership. Please note that free-to-play games such as Apex Legends and Rocket League do not require Xbox Live Gold or Xbox Game Pass Ultimate.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with a controller ?

Asked 4 years ago by Lex.

• A:Answer Thanks for checking! Yes, Xbox Series S comes with one Xbox wireless controller.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you have to buy a membership or subscription to Xbox live in order to download any of the digital games? If the Xbox when it comes with two downloaded digital games and my son wants more do I have to pay for the digital games and membership?

Asked 4 years ago by Paid.

• A:Answer Thanks for checking! Many Xbox games may be enjoyed without the need for a Xbox Live Gold membership. Please note that an active Xbox Live Gold or Xbox Game Pass Ultimate membership is required to play games online (except for free-to-play games).

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it come with the controller?

Asked 4 years ago by Curious.

• A:Answer Thank you for your question! Yes, Xbox Series S comes with one Xbox wireless controller.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this package come with power cords?

Asked 4 years ago by Wuhanslayer.

• A:Answer Thanks for checking! Yes, Xbox Series S comes with everything you need to hook up your system and get started gaming including a power cord.

  Answered 4 years ago by MicrosoftOutreachTeam

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)