“What are you going to do to fix this issue? I was able to purchase it but there was an issue with payment was told I had 24 hours to fix it but y’all cancel the order after 4 hours.”
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Unfortunately that was a ploy to cover the likely fact that they oversold pre -orders. I read in many places that retailers did not receive their allocations for XSX consoles from microsft until after pre orders sold out so Best Buy had to cancel a bunch of them to free up stock to have in-store on launch day. I called them because the same exact thing, payment issue....cancelled within hours...., happened to me. When I called they blamed Microsoft and said nothing could be done. Here’s an idea Best Buy......stagger your pre orders or do them in waves. Honor every pre order that successfully completed on your site and stagger shipment dates. At least we would know that we would get one without having to go in-store.
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