Questions & Answers

Q: QuestionI wanna buy the Xbox series with the monthly payments how will that work with getting the console?

Asked 5 years ago by Jay.

• A:Answer For information about Xbox All Access, please go here: https://www.bestbuy.com/site/xbox-one/xbox-all-access/pcmcat1579299055180.c?id=pcmcat1579299055180

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill xbox series x be online during launch day to order?

Asked 5 years ago by Maddox.

• A:Answer We expect a limited supply of Xbox Series X to be available online at launch on November 10.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionThe Best Buy opens at 8:00 A.M. 11-10-2020 in Florence Kentucky. When can a on line order for the XBOX X console be made on the 10th of November. Paid in full at the time of order. This the game console and the one controller Not the full access game card

Asked 5 years ago by Bob11.

• A:Answer We won’t have new stock on the 10th

  Answered 5 years ago by Anonymous

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Q: QuestionWill they be availible in stores on release date?

Asked 5 years ago by Antonio.

• A:Answer We expect a limited supply of Xbox Series X/S to be available online at launch on November 10.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhen Will I Be Able To Purchase This?

Asked 5 years ago by Locks.

• A:Answer We expect a limited supply of Xbox Series X/S to be available online at launch on November 10.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionAre there going to be any xbox series x available on the release date or were they all pre sold?

Asked 5 years ago by Anonymous.

• A:Answer We expect a limited supply of Xbox Series X/S to be available online at launch on November 10.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow much will it be on Black Friday or Cyber Monday

Asked 5 years ago by JC.

• A:Answer Xbox Series X will not be discounted below its suggested manufacturer's retail price on Black Friday or Cyber Monday.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill there be a deal when the Xbox series x comes out?

Asked 5 years ago by Vitalino.

Q: QuestionCan I order it on the day of release

Asked 5 years ago by Niceee.

• A:Answer We expect a limited supply of Xbox Series X/S to be available online at launch on November 10.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill shipping start on 12am Tuesday November 10th?

Asked 5 years ago by Jimster.

• A:Answer From Best Buy's preorder FAQ: "We do our best with every pre-order to ensure it’s delivered as close to release as possible by shipping it out at a level of service needed for it to get to you on release day. Depending on a number of factors, such as your proximity to one of our stores or distribution centers, pre-orders often ship out for different people at different times."

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill you have some to purchase in store on releases date?

Asked 5 years ago by John.

• A:Answer We expect a limited supply of Xbox Series X/S to be available online at launch on November 10.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf I use the kinect to usb adapter, will the kinect and its games from the xbox one work with the series x?

Asked 5 years ago by Robert.

• A:Answer Thanks for asking! No, Kinect hardware and games are not compatible with Xbox Series X/S.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat will be the black Friday deal for this console?

Asked 5 years ago by Techno.

• A:Answer Black Friday deals for Best Buy may be found here: https://www.bestbuy.com/site/black-friday/sale-ad

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf i Buy it from México, what will happen with the warranty?

Asked 5 years ago by LeonardoC.

Q: Questionwill there be a sale on this for black friday or cyber monday

Asked 5 years ago by Jeez.

• A:Answer To preview Best Buy's Black Friday deals, please go here: https://www.bestbuy.com/site/black-friday/sale-ad

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill the Xbox series x be available to purchase online on 11/10 or in store only?

Asked 5 years ago by Reptar92.

• A:Answer ONLINE ONLY - no start time given.

  Answered 5 years ago by GamerDad

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Q: QuestionWill Best Buy offer a trade in deal for the new consoles like Gamestop has done in the past, such as trading in your Xbox One X for $200 off the Series X?

Asked 5 years ago by AwakeTheSheep.

• A:Answer For information about Best Buy's Trade-in program, please go here: https://www.bestbuy.com/site/services/best-buy-trade-in/pcmcat133600050011.c?id=pcmcat133600050011

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs there going to be a mind night release

Asked 5 years ago by Anonymous.

• A:Answer No there is not

  Answered 5 years ago by Gunit3366

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Q: QuestionIf they were sold out by 3:00 the day they come out, is it posible to put a consle on hold so when the next one ships i will get it??

Asked 5 years ago by Zachary.