A:AnswerWith Xbox All Access, you are purchasing the console and the entire 24-month Xbox Game Pass Ultimate membership from Best Buy at the time of purchase. The purchase is subject to Best Buy’s return policy which can be found at BestBuy.com/Returns. Please contact Best Buy for more details about returns.
For more information about Xbox All Access, please go here: https://www.bestbuy.com/site/xbox-one/xbox-all-access/pcmcat1579299055180.c?id=pcmcat1579299055180
A:AnswerThank you for your question. For information about the launch of Xbox Series X/S at your local Best Buy location, we recommend contacting them directly.
A:AnswerThank you for your question! For information on Best Buy's trade-in program, please go here: https://www.bestbuy.com/site/services/best-buy-trade-in/pcmcat133600050011.c?id=pcmcat133600050011
A:AnswerAccording to Best Buy's pre-order FAQ: "When you place your pre-order we’ll authorize your form of payment with your bank, which results in a temporary authorization hold. After a few business days, the hold should be automatically released and the funds returned to your account. Shortly before release day as your order begins final processing for shipment or store pickup, we’ll reauthorize your form of payment, resulting in another hold. Once your order ships or becomes ready for store pickup we’ll then collect payment."
For any further questions, we recommend contacting Best Buy customer service directly.
A:AnswerThank you for your question. Xbox Series X can play Xbox game discs, however an online account is required to set up your console, receive console and game updates, and play any online games.
A:AnswerThank you for asking! According to Best Buy's preorder FAQ: "We do our best with every pre-order to ensure it’s delivered as close to release as possible by shipping it out at a level of service needed for it to get to you on release day. Depending on a number of factors, such as your proximity to one of our stores or distribution centers, pre-orders often ship out for different people at different times."
A:AnswerIts not as big as it looks. console preview videos are online. you may check some preview videos from influencers like Austin Avans, Jez Corden or Digital Foundry
A:AnswerSame happened to me. Had a pre order on 9:22. 10/4 it got cancelled but Best Buy blamed it on Microsoft when I called. Keep a close eye on your emails as I wouldn’t be too surprised if they either cancel or delay.
A:AnswerDue to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.
