“1. Can I return it to a Best Buy store if it is unsatisfactory? 2. Does the volume level go all the way down to "zero"? I have another brand that only goes half-way down and I can't listen to most of the sounds.”
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1. Yes it can be returned to a Best Buy store if purchased there and eligible within BB's return policy. 2. Yes the volume level can go all the way down to zero and to a max of 69.3 decibels.
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