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It's very simple to redeem your warranty replacements online. Just register your product with ZAGG, then request your replacement. This link will help walk you through the steps: https://support.zagg.com/hc/en-us/articles/213227928-Replace-My-InvisibleShield-Under-Warranty. You can also receive free replacements at any Best Buy location, just bring in your broken screen protector and proof of purchase to receive your replacement.
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