“Will you offer a rebate to those who purchase this? Many of us, myself included, purchased this screen protector when we purchased our new S7 phones. Unfortunately, the glass does not fit the screen, as has been noted by nearly every review here. We get it. You try to create a product that matches the specs that you have, but unfortunately, you missed the boat. Fine. You made a mistake. Are we going to have to buy the corrected mistake as well? If so, are you going to at least offer a full purchase price rebate to those of us who purchased this defective product?”
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I sent an email to Zagg customer support this morning. They responded to me this afternoon! I won't go into detail about what all they are doing to make this situation right, but I HIGHLY RECOMMEND if you bought this product that you contact them and politely voice your concerns. I think you will be more than pleasantly surprised by the response that you get. I'll just say Zagg puts customer satisfaction as their highest priority.
Sorry, there was a problem. Please try again later.I hope they make it right. I contacted customer service and they said they would let me know when there is a fix and said they always have good deals going on on their site. They didn't offer to refund me or anything to reassure me or correct their mistake. Going back to return the screen protector tomorrow, hopefully they let me. They really need to take this product off the shelf and stop letting people waste their hard earned money on it.
Sorry, there was a problem. Please try again later.I was told that the size is designed that way to accommodate a protective case. I have my Galaxy 7 with a protective case and screen protector. Have no operation issues at all
Sorry, there was a problem. Please try again later.If its a Zagg screen protector they have a lifetime warranty. I went and you can just go to Zagg.com and register your product . Zagg will send you a brand new screen. If you got the edge to edge one it duesnt fit well on a regualr S7 i had one and it didnt fit so I took it back to best buy within 30 days & exchanged it for the HD glass screen protector .
Sorry, there was a problem. Please try again later.I went through the warranty recently when the screen chipped on the side after only having it on there for 2 days. When I went to replace it there was an option to pay 10$ for the warranty to upgrade to the curve screen so with shipping I paid 15$ for them to send me the new curved screen. It seems to be fitting better but affects the swipe down alittle because the screen bows up alittle. Also causes a clicking like sound when you have you press down.
Sorry, there was a problem. Please try again later.Best buy fully stood up to replacement of mine with updated version.
Sorry, there was a problem. Please try again later.If you have the screen protector registered with Zagg, they will replace it for free. You just have to pay the shipping costs.
Sorry, there was a problem. Please try again later.Best Buy returned mine for full purchase price. It was returned within 30 days. I purchased a LifeProof Fre case instead.
Sorry, there was a problem. Please try again later.Why are you asking this here, bring it back to the store before the return policy is up! I brought mine back an hour after I bought it i was so appalled, they returned it no problem for a full refund!
Sorry, there was a problem. Please try again later.Dude it's not defective you have the edge they make screen protectors for specific phones this is for the s7 the 5.1 inch screen and ur s7 edge is 5.5 inches I don't get how you thought this screen protector for the regular s7 edge was going to work
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