Questions & Answers

Q: QuestionIs there an automatic heat sensor on this downdraft system?

• A:Answer Yes, this downdraft system features an automatic heat sensor that adjusts the blower speed in high-heat conditions.

Q: QuestionCan the blower speed be adjusted on this downdraft system?

• A:Answer Yes, the Zephyr Sorrento downdraft system has a variable speed control knob, allowing you to set your preferred blower speed.

Q: QuestionDoes this downdraft system come with a remote control?

• A:Answer No, a remote control is not included but is offered as an optional accessory.

Q: QuestionWhat is the maximum airflow capacity of this downdraft system?

• A:Answer This downdraft system has a maximum airflow capacity of 500 cubic feet per minute.

Q: QuestionWhat type of filters does this downdraft system use?

• A:Answer This downdraft system uses high-quality mesh filters.

Q: QuestionHello, can the blower unit (duct) be installed left, right or down?

Asked 5 years ago by ME.

• A:Answer Hello, The Sorrento downdraft duct specifications are 3 1/4" X 10" ( left , right or bottom). You may want to log on to our web site to view more details: https://zephyronline.com/product/sorrento-downdraft-vent-hood/ Thank you for your inquiry!

  Answered 5 years ago by Zephyr

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Q: QuestionAre there any extra parts/accessories that need to be purchased in order to install this downdraft?

Asked 4 years ago by Installtion.

• A:Answer Hello, The Sorrento downdraft is complete - however, without knowing your installation situation, it is best to review the Sorrento User Guide Manual- for installation recommendations here: http://docs.zephyronline.com/docs/manuals/sorrento_manual.pdf www.zephyronline.com Thank you!

  Answered 4 years ago by Zephyr

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Q: QuestionAre the mesh filters removable for cleaning in the dishwasher?

Asked 5 years ago by Janders.

• A:Answer Hello, Yes! The filters snap out and may washed by hand in soapy water or dishwasher. Thank you for your inquiry!

  Answered 4 years ago by Zephyr

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Q: QuestionCan this be used with a combined oven range in an island with the blower opposite to the back of the oven?

Asked 1 year ago by Dan.

• A:Answer Hello, The DD1 will work with cook tops only. Slide in ranges won't fit. The DLI-E30ASX would be a better fit for that set up. Thank you for your inquiry! - Zephyr

  Answered 1 year ago by zephyrventilation Team

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Q: QuestionHow high (in inches) above the counter does this rise?

Asked 4 years ago by Kris.

• A:Answer Hello, The Sorrento Downdraft rise is 9 1/2 ". Thank you for your inquiry!

  Answered 4 years ago by Zephyr

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Q: Questionhow do you check to make sure the fan speeds are working correctly? Are the electrical signals to the remote fan high or low voltage? If low voltage then how many volts?

Asked 4 years ago by fox.

• A:Answer Hello, Thank you for your inquiry. Please reach out to our Product Support Team for assistance with your questions. [email protected] Thank you!

  Answered 4 years ago by Zephyr

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Q: QuestionI have a downdraft built in to my stove now. Its going out. Can I install this to my current stove instead of buying a new stove?

Asked 5 years ago by Anonymous.

• A:Answer Hello, The Sorrento Downdraft ventilation system is a separate unit that operates independent of a range or cooktop. The Sorrento is installed in the countertop- cabinet behind the cooktop. You may want to log on to our web site to view more details and review specifications : https://zephyronline.com/product/sorrento-downdraft-vent-hood/ Thank you for your inquiry!

  Answered 5 years ago by Zephyr

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Q: QuestionZephyr - Essentials Europa Sorrento 30" Telescopic Downdraft System - Stainless steel Model:DD1-E30AS SKU:7693406 Can this model be used for a range installation rather than a cooktop?

Asked 5 years ago by lindal.

Q: QuestionDo you sell replacement filters for this system? Ours are beginning to rust and I would like to have a backup pair of filters.

Asked 5 years ago by Anonymous.

Q: QuestionHow does the mesh filters snap out? Do you need to remove any of the screws on the sides of the unit?

Asked 3 years ago by 1cleaning.

• A:Answer Hello, The filters for the DD1 have finger holes that you can use to pull out the filter, no screws necessary. You can find more detailed information on our website https://zephyronline.com/product/sorrento-downdraft-vent-hood/. Thank you for your inquiry! - Zephyr

  Answered 3 years ago by Zephyr

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Q: QuestionCan this unit be used on a range with a built in oven or does it only work with a cooktop?

Asked 4 years ago by Pete.

• A:Answer Hello, The Lift Downdraft may be used with a cooktop or a range. You may view more details here: https://zephyronline.com/product/lift-downdraft-ventilation/ Thank you for your inquiry!

  Answered 4 years ago by Zephyr

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Q: QuestionCAN THIS UNIT BE HOOKED UP TO PROPANE ? I HAVE A PROPANE TANK AT MY HOME.

Asked 4 years ago by Anonymous.

• A:Answer Hello, No. The Zephyr hoods do not use any type of gas to operate. Thank you for your inquiry!

  Answered 4 years ago by Zephyr

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