1-1 of 1 Answer
Hello! Thank you for taking the time to reach out to us. We would like to extend our sincerest apologies for this issue that you are having with your ZLINE cooktop. This does not sound like a normal function of our range top. If you could please submit a case on zlinekitchen.com/contact, detailing your issue as well as providing photos, we will be able to find a resolution for you. Please ensure you have your order number/confirmation/proof or purchase, serial number, model number and current delivery address, ready for our customer service reps so we can help as soon as possible. Thank you!
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