Questions & Answers

Q: QuestionHi ~ Questions on the blue matte vs the blue gloss. Can you tell me any additional info, pros and cons other than the obvious? Also, can you tell me the RAL number for the blue and red colors for the range? Thank you in advance.

Asked 3 years ago by sfprintergirl.

This question was asked about the related product: ZLINE - Professional 4 Cu. Ft. Freestanding Dual Fuel Convection Range - Blue Matte

• A:Answer Hello! Thank you for reaching out. At this time, we do not have RAL numbers for our colored range doors. As a possible solution, finish samples should become available for purchase on zlineparts.com in the next week. The main difference between the two colors is the glossy or matte finish. If you have any additional questions, please feel free to reach out at zlinekitchen.com/contact. Thank you!

  Answered 3 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this for natural gas or for LP (liquid propane)?

Asked 3 years ago by Mark.

This question was asked about the related product: ZLINE - 30" Legacy Dual Fuel Range w/ 4 Burner Cooktop & Electric Oven w/ White Matte Door (RA-WM-30) - Stainless Steel

• A:Answer Hi Mark, Thanks for reaching out! This model uses natural gas but will come with a LP conversion kit if you would like to go that route. If there is anything else we can help with, please feel free to reach out at zlinekitchen.com/contact. Thank you!

  Answered 3 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the interior dimensions of the oven?

Asked 5 years ago by Tenor.

• A:Answer Hello, Thank you for your inquiry. The interior oven dimensions are (26.5" W x 18.5" D x 14" H). Thank you.

  Answered 4 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow does the oven cleaning function work? Is there a warming drawer?

Asked 6 years ago by Dee.

This question was asked about the related product: ZLINE - Professional 4 Cu. Ft. Freestanding Dual Fuel Convection Range - Gloss Red

• A:Answer Hi there, Thank you for your inquiry. This oven does not have a self-cleaning function. There is not a warming drawer. Thanks!

  Answered 5 years ago by ZLINEKitchenandBath

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy oven has no clock / timer

Asked 2 years ago by Bigdawg.

• A:Answer Hello! Thank you for reaching out to us! It has been known that many clocks and timers on ranges tend to break easily. Our focus was creating a sleek, minimal, and luxurious design for our ranges. If you have any other questions, please feel free to contact our customer service team at zlinekitchen.com/contact.

  Answered 2 years ago by ZLine Customer Service

  
  Helpful (3)Unhelpful (5)ReportAnswer this question

Q: QuestionHow long should it take to heat up to 350 degrees, mine takes 20 minutes. Is that the expected time?

Asked 4 years ago by Bill.

• A:Answer Hello Bill. Thank you for your interest in our ZLINE range! The expected wait time to heat our oven to 350 degrees is approximately 15-20 minutes. Please reach out to us if you have any further questions we can help answer. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: QuestionWhat is the power requirement for this model?

Asked 4 years ago by AndyS.

• A:Answer Hello Andy, thank you for reaching out. The electrical power rating you will need for this range is 240VAC NEMA 14-50P (50 AMP plug) and the voltage for this range is, 15A. Please see our user manual at this link for more installation questions, or reach out to us if we can help! Thank you! https://static1.squarespace.com/static/57683e2f8419c29d040867a0/t/61673b5b72264a6eb01a640d/1634155363367/Dual+Fuel+Range+User+Manual+and+Install+Guide+-+English+-+August+2021+-+WEB.pdf

  Answered 4 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: QuestionWhen do you know the oven is preheated? My blue light never turns off.

Asked 3 years ago by Anonymous.

• A:Answer Hello! Thank you for reaching out. We would love to troubleshoot any issue you may be having with your range. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.

  Answered 3 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (4)ReportAnswer this question