A:AnswerHello Renee! Thank you for taking the time to reach out to us. Depending on your cooking style, we recommend purchasing a range hood the same size, or a size larger than the range. If you'd like specific model recommendations, please reach out to us at zlinekitchen.com/contact and our team can assist. Thank you!
A:AnswerHello! Thank you for reaching out. The opening is for our false exhaust. On this unit this is mainly decorative and can be mostly removed. We do have a diagram of what this would look like. If you'd like to see this please contact us at zlinekitchen.com/contact. Thank you!
A:AnswerHello! The matte black door is a fully stainless steel door, with a black matte finished layer. Please do not hesitate to reach out to us for any further questions that we can help answer!
A:AnswerHello! Thank you for taking the time to reach out to us. The RA-SN-36 has a fingerprint-resistant door (SN stands for DuraSnow) which is why this range would be considered fingerprint resistant. The body of the range is traditional stainless steel (RA), so it is not regarded as fingerprint-resistant. However, if you would like a full DuraSnow range, you may purchase an (RAS) model, which will be fully DuraSnow Fingerprint-Resistant. The model number would be RAS-SN-36. Please do not hesitate to reach out to us for any further questions that we can help answer!
A:AnswerHello! Thank you for reaching out to us. Yes, the griddle is reversible. Please let us know if you have any further questions that we can help answer!
A:AnswerThe front left one is very high. I am sorry I can not give you the straight answer. I had googled on how to use the zline oven knobs and there is a video where a man speaks about each burners btu's.
A:AnswerHello! Thank you for reaching out! We do not offer downdraft ranges at this time. The only option we have currently is either a range hood or over the range microwave which adequately removes odor and smoke from the area. If you would like assistance finding the right model for you, please let us know at and we will be happy to help!
A:AnswerHello Renee! Thank you for reaching out! We would love to troubleshoot any issue you may be having. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.
A:AnswerHi Mico,
Thanks for reaching out! The oven on this model is electric and requires a NEMA-14-50 4 wire plug system while drawing 15 amps. If there is anything else we can help with, please feel free to reach out at zlinekitchen.com/contact. Thank you!
A:AnswerHello! Thank you for your interest in our ZLINE ranges! We do not offer a self cleaning option for our ranges at this time. The griddle come with our 48 and 60 inch ranges. We do offer a griddle that works perfectly with all of our 36 inch ranges that would be purchased separately. Unfortunately, this is not live on bestbuy.com at this time. Please reach out to us at zlinekitchen.com/contact if you would like help purchasing this griddle (GR1). Thank you!
A:AnswerHello! Thank you for the purchase of your new ZLINE range! The indicator light will turn off once the desired temperature is achieved. The convection will turn on if selected. There is a convection fan blade that spins while in convection bake, convection broil, and high bake. Please reach out to us if you have any further questions we can help answer!
A:AnswerHello. We appreciate your interest in our ZLINE ranges! This model of range does not come with a self cleaning option. Please let us know if you have any further questions and we would be happy to help! Thank you!
A:AnswerHi! This range does not have a drawer, and does not come with a grill. A griddle can be purchased separately, the model number for the griddle is GR1.
A:AnswerHello! Thank you for reaching out to us. At this time, we do not have downdraft fans, however our stovetops are compatible with downdraft fans. We recommend reaching out to your installer or contractor for more specific installation questions regarding a downdraft fan and installation. Please let us know if you have any further questions that we can help answer. Thank you!
