Questions & Answers

Q: QuestionWhat is the total maximum BTU rating for this cooktop?

• A:Answer The total maximum BTU rating for this cooktop is 85500.

Q: QuestionDoes this rangetop have sealed burners?

• A:Answer No, this rangetop does not have sealed burners.

Q: QuestionAre the cooktop grates made of cast iron?

• A:Answer Yes, the cooktop grates are engineered with premium-grade cast iron.

Q: QuestionCan I easily clean the surface of this cooktop?

• A:Answer Yes, the heavy-duty porcelain cooktop allows for easy cleaning and maintenance.

Q: QuestionDoes this gas cooktop come with a warranty?

• A:Answer Yes, this gas cooktop comes with a one year parts and service warranty.

Q: QuestionIs the cooktop ADA compliant?

• A:Answer Yes, the cooktop is ADA compliant.

Q: QuestionHello, what type of ventilation does this range require? I am looking to replace my current downdraft electric

Asked 4 years ago by NewCC.

• A:Answer Hello. Thank you for your inquiry. This cooktop would need a range hood or over the range microwave installed to provide adequate ventilation. ZLINE does not offer downdraft ranges or cooktops at this time. Please reach out to us at zlinekitchen.com/contact if you would like assistance choosing any of our range hoods or microwaves that would provide the ventilation needed for this product. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the griddle detachable?

Asked 2 years ago by Paul.

• A:Answer Hello Paul! Thank you for reaching out. Technically, the griddle can be removed from the cooking surface, however, you cannot replace this griddle with the traditional burner grates, as the burner is a single oval fish burner! Please do not hesitate to reach out to us for any further questions that we can help answer!

  Answered 2 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it work with natural gas?

Asked 3 years ago by Paul.

• A:Answer Hello! Thank you for reaching out to us. Yes, this range is factory installed to work with Natural Gas, however, a Liquid Propane conversion kit is also included. Please do not hesitate to reach out to us if you have any further questions that we can help answer!

  Answered 3 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you clean the cast iron grill/griddle? How do you clean the cast iron burner grates? I have never had cast iron before.

Asked 3 years ago by Anonymous.

• A:Answer Hello, thank you for reaching out! We recommend using a stainless steel sponge with hot water to clean the grates and dry thoroughly. Additionally, you can use a specific Cast Iron Cleaner that you can purchase at any home improvement store. Please let us know if you have any further questions that we can help with!

  Answered 3 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes your stove have any indicator lights that lets the user know the burner is on?

Asked 3 years ago by Al.

• A:Answer Uhhhh.... The indicator that the burner is on is the orange flame that is coming out of the burner!

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo any of the burners have the auto on/off simmer option?

Asked 4 years ago by LW.

• A:Answer Hello! Thank you for reaching out to us. At this time our cooktops do not have the auto on/off simmer option. Our ranges do have a simmer burner, that will need to be manually turned on using the burner knobs, like all of the burners. Please let us know if you have any further questions that we can help answer! Thank you!

  Answered 4 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThis color that I see in the photograph silver with black I see it in the specifications ? .... Color Category Silver Color Finish Black...Color Finish Black

Asked 4 years ago by Isaiah.

• A:Answer Hello Isaiah! Thank you for reaching out to us. We have brought this to the attention of our listing team, and they will be ensuring that the correct information is available. The correct finish is stainless steel. Please let us know if you have any further questions that we can help answer! Thank you!

  Answered 2 years ago by ZLine Customer Service

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this cooktop come with a grill or a griddle? The attached pictures shows a grill at times and a griddle other times. And on another website different Zline customer reps have said contradicting things when answering this question.

Asked 5 years ago by Jennifer.

• A:Answer Home depot provides griddle with theirs $1850

  Answered 5 years ago by LadMichigan

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can I find the conversion kit for this ? What is the part number or model for the kit?

Asked 6 years ago by rickcb7.

This question was asked about the related product: ZLINE - 48 in. Classic Gas Rangetop with 8 Burners and Porcelain Cooktop in Black Stainless Steel (RTB-48) - Black Stainless Steel

• A:Answer Hi there, LP conversion kits come with our ranges, and should be shipped within the box. However, if you did not receive it, we can certainly get it sent out. Please submit a request at our website here https://www.zlinekitchen.com/contact and a representative can assist you. Thanks!

  Answered 5 years ago by ZLINECustomerService

  Helpful (0)Unhelpful (0)ReportAnswer this question