Questions & Answers

1-10 of 23 Questions
  • Question
    will I be able to see it on my phone right at that moment if there are any intruders?   (2 Answers)

    By benmar November 28, 2016.

    Answers
    • Best 
      Answer

      You can view live video 24/7. You can also set up alerts to send you a mobile notification with a series of snapshots around the room when motion is detected. The motion sensors are 360 degrees around the camera, so you will be notified if motion happens anywhere in the room.

      By BrandAnswers November 30, 2016.

    • Question
      How many hours can this record and how loud is the pivot noise? I'm looking to use this camera to record any "unwanted wildlife" inside my home overnight.   (1 Answer)

      By wildbrat November 10, 2016.

      Answers
      • Best 
        Answer

        The Pivot will record for 3 to 4 days before it begins overwriting the oldest video. The motor the controls the Pivot's rotation will make a little noise, but it's pretty quiet.

        By BrandAnswers November 15, 2016.

      • Question
        Did they fix their useless app? I purchased a zmodo camera but different model. The app was absolute nightmare to use and I don't want to buy one and return it again.   (3 Answers)

        By scared January 28, 2017.

        Answers
        • Best 
          Answer

          Not sure how long ago that was but I have had zero issues and I use the app everyday for about 3 months.

          By Elhefe January 28, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        I know I can pull the video up on my cell phone BUT can I log in anywhere to view the video online ??   (4 Answers)

        By urgr8t2 January 26, 2017.

        Answers
        • Best 
          Answer

          yes, you can pull up your Zmodo account from any internet browser. Once signed in you can check you camera

          By Schwartz January 26, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        If I sit this in my home is it going to record every time I walk in the house or walk to the fridge etc or is there a disarm feature or anything that can be done?   (3 Answers)

        By Occupied December 29, 2016.

        Answers
        • Best 
          Answer

          You can set it to 'away, home, or sleep' modes. Even if you leave it armed (away), it notifies you one time when you walk by.. That's it.

          By Jenkins0009 January 1, 2017.

        • Question
          I currently have my wireless Zmodo ZM-W0002 camera connected to my DSL modem. If I buy a NVR, will that free up bandwidth on my DSL modem? And can I still send the video from the NVR to my DSL modem through a wired port?   (1 Answer)

          By BobT53 December 13, 2016.

          Answers
          • Best 
            Answer

            Yes, it will save the bandwidth by using a NVR. Once installed, only the NVR will be streaming data instead of all the cameras individually. Please keep in mind our Zmodo cameras are only compatible with Zmodo NVR's.

            By Zmodo December 14, 2016.

          • Question
            How many hours of recording can you get with the internal storage? Are you able to add more storage or switch out a card for more storage capacity?   (2 Answers)

            By wildbrat November 9, 2016.

            Answers
            • Best 
              Answer

              You should be able to store about 3-4 days of footage. It will vary depending on how much movement there is in the frame.

              By Zmodo November 10, 2016.

            • Question
              Can you have one in the downstairs and one in the upstairs and run both from one app?   (5 Answers)

              By MRSC November 1, 2016.

              Answers
              • Best 
                Answer

                I only have one, but it looks like you can have several, once you name them, you pick the camera you want to look at from the app home page.

                By Schwartz January 28, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Is the Zmodo Camera supported for use with the Verizon MiFi Jetpack?   (1 Answer)

              By chico November 16, 2017.

              Answers
              • Answer

                Hi Chico, Yes, the Zmodo Camera is compatible with the Verizon MiFi Jetpack. Best, Zmodo Support

                By BrandAnswers November 17, 2017.

              • Question
                Is there a wall mount bracket available for this camera??   (2 Answers)

                By Wineluvr58 September 20, 2017.

                Answers
                • Answer

                  Not that I've seen, put it on a shelve or something.

                  By Gonzo September 20, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member

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