Questions & Answers

Q: QuestionHow does the induction heating pressure cooking work in this rice cooker?

• A:Answer The pressure cooking technology in this rice cooker helps to transform beta starch into alpha starch, resulting in softer and more easily digestible rice.

Q: QuestionDoes this rice cooker use AI?

• A:Answer Yes, this rice cooker utilizes advanced fuzzy logic technology with AI (Artificial Intelligence). It learns from your past cooking experiences and adjusts the cooking cycle for perfect rice every time.

Q: QuestionIs this Zojirushi rice cooker programmable?

• A:Answer Yes, this rice cooker is programmable for added convenience.

Q: QuestionDoes this rice cooker have a keep warm setting?

• A:Answer Yes, this rice cooker features an automatic keep warm function to keep your food warm after cooking.

Q: QuestionDo this rice cooker come with warranty

Asked 4 years ago by Retire.

• A:Answer Thank you for your inquiry. ZOJIRUSHI AMERICA CORPORATION warrants its electrical products against defects in materials and workmanship for a period of one year from the date of original purchase when purchased from an authorized retailer. Please click here for further information : www.zojirushi.com/support/product_warranty.html . Zojirushi America Customer Service can be reached for further assistance by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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Q: QuestionIs this Zojirushi a made in Japan version or is it made in a different country?

Asked 7 months ago by Anonymous.

• A:Answer Thank you for your inquiry. The Pressure Induction Heating Rice Cooker & Warmer NP-NWC10/18 is manufactured in Japan. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 7 months ago by Zojirushi America Corporation

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Q: QuestionWill this steam vegetables

Asked 9 months ago by JIGGC.

• A:Answer Thank you for your inquiry. The NP-NWC model does not have a steam basket accessory or part which can be purchased that would be compatible. This model also does not have a Steam setting, so we do not advise to use the unit as a steamer. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further information or email [email protected]

  Answered 9 months ago by Zojirushi America Corporation

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Q: Questiondoes this can make japanese cake?

Asked 2 years ago by John.

• A:Answer Thank you for your inquiry. Our pressure induction rice cookers do not have a Cake setting and we unfortunately do not recommend trying to bake a cake in this rice cooker. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 2 years ago by Zojirushi America Corporation

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Q: QuestionWhat is the voltage，can I use for China

Asked 4 years ago by Anonymous.

• A:Answer Thank you for your inquiry. Zojirushi America products are powered by 120 volts and are not manufactured for use outside of the US and Canada. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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Q: QuestionWhere is it made?

Asked 4 years ago by Anonymous.

• A:Answer Thank you for your inquiry. The Pressure Induction Heating Rice Cooker & Warmer NP-NWC18 is manufactured in Japan. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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Q: QuestionWhen will this be available for purchase?

Asked 5 years ago by DysonDisaster.

• A:Answer Thank you for your inquiry. We value our customers and look forward to assisting you. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 5 years ago by Zojirushi America Corporation

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