Questions & Answers

Q: QuestionDoes this rice cooker use fuzzy logic technology?

• A:Answer Yes, it uses micro computerized fuzzy logic technology to automatically adjust cooking time and temperature.

Q: QuestionHow does the triple heater system benefit the cooking process?

• A:Answer The heaters in the bottom, side, and lid work together to create the ideal cooking temperature for precise results.

Q: QuestionWhat cooking functions does this rice cooker offer?

• A:Answer This rice cooker has settings for white/sushi, mixed, quick, long grain white, steel cut oatmeal, quinoa, brown, and steam cooking.

Q: QuestionDoes the rice cooker have a keep warm setting?

• A:Answer Yes, this model does include a keep warm setting.

Q: QuestionIs the inner cooking pan nonstick?

• A:Answer Yes, the rice cooker has a nonstick inner pan for easy cleaning and food release.

Q: QuestionWhat is the cooked rice capacity of this cooker?

• A:Answer This rice cooker has a cooked rice capacity of 5.5 cups.

Q: QuestionHi! Can you please tell me what's included with the Zojirushi 5.5 cup Micom rice cooker? I would expect an insert for steaming, a paddle, and 2 measuring cups. Thank you!

Asked 5 months ago by CMKL.

• A:Answer Thank you for your inquiry. Accessories for this rice cooker model include a steaming basket, one rice measuring cup, one rice spatula and one spatula holder. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 5 months ago by Zojirushi America Corporation

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you cook, white rice with grains or multigrain rice with this rice cooker?

Asked 1 year ago by Jack.

• A:Answer Thank you for your inquiry. Multigrain rice or a blend of rice with other grains have not been officially tested in our rice cooker models. Depending on the grains, they may have different cooking times which may mean the individual grains will cook to different textures as all of the grains would be cooking at once on one of the rice cooker settings. We do not recommend cooking anything other than rice and the grains we have tested in our rice cookers.: http://www.zojirushi.com/grains/index.html . Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email [email protected]

  Answered 1 year ago by Zojirushi America Corporation

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere is this rice cooker manufactured?

Asked 2 years ago by KittyKat.

• A:Answer Thank you for your inquiry. The NS-TSC10/18A is manufactured in China. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 2 years ago by Zojirushi America Corporation

  Helpful (0)Unhelpful (0)ReportAnswer this question