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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2852 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Handycam CX405 Flash Memory Camcorder's video quality and ease of use, frequently praising its lightweight design and compact size, making it ideal for travel. While some users noted the need to purchase a memory card separately and mentioned limitations in low-light performance and features, the positive feedback on image quality and user-friendliness outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,852 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect camcorder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect camcorder. Simple to operate and economical. I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you love your CX405. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your Handycam has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Zoom

    Rated 4 out of 5 stars

    Good camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way this camera zoomed in and out. I wish it used a full size SD card rather than the mini. Just a little hard to hold onto. Other than that, for the money, great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were easy to follow for a beginner. This is my first camera. As a senior citizen, I’m having an easy time recording my music lessons and enjoy looking at the recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product for it's size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting use to but once figured out how to use this camera I was OK. Size and weight sure beats out my old Sony Camcorder.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice small camera easy to hold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a compact size camera. Nice to hold a little confusing to figure out playback and delete.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great for the pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this camera for my sister-in-law. She is beyond thrilled with the quality... especially for the pricepoint. The image stabilization is her favorite feature.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Could be simpler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The menu is difficult to maneuver through, and I find myself going back and forth a lot. The picture quality is good, but I would like to see features like slow motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stuff can encourage others to shop at best prices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chegeh66,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the HDRCX405 camcorder. We are glad to hear that you are satisfied with the camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    texas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great for what we needed it for. will use again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GailF, Thank you for sharing your feedback with us. We are thrilled to hear the camcorder had worked out perfectly for your event. We he it continues to exceed your expectations. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect bday present

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. Picture is great sbd she loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charyl,
      Sony commitment to customer satisfaction is our top priority.
      Thank you so much for your feedback! We're glad to hear that you're happy with the camera' and that your daughter loves it.
      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Beware of open box purchases.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handycam was fine. It was an open box purchase and i see why. The battery was replaced with an old one. The battery it came with lasted less than 2 hours and would not recharge. Had to buy a new one. Shame on whoever returned this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beck,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're happy with our camcorder. Sorry to hear about your issue regarding the open box unit, we recommend you to reach out to the store you purchased it from for help.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
      Rubychelle 10-29-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it too long but so far nothing bad that I can see really perfect size great picture when recording or taking pictures great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good little camera!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera to take on a trip I went on used it all the time.Makes good videos I don’t know if they still make thee cameras,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Instructions were easy to follow and it was very simple to understand everything about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the zoom and picture quality. Love that i can take still pictures as well as the video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this camcorder is perfect. We didn’t need a ton of extra storage, and that was really the only difference between this and the next higher priced model. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Really awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camcorder it's what I expected has perfect picture. I would recommend this to a friend or family. I wish I would of seen if it had night shot(dont have) b4 but other then that I like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Camera for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my 10 yr old daughter. It a wonderful viedo camera & user friendly. It has expanded her ability to shoot her Utube videos. I recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    My first camcorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camcorder and works very well. It came with all the cables and shoots great video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel like it's 2005 again (in the best way)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like it's 2005 again :) Works well, small enough to take on trips etc. Works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DionF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the HDRCX405 camera. We are glad to hear that you loved this camcorder. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-23-2025
      Sony Social Support Sony_US

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