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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3655 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,655 reviews
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, great sound and comfortable to wear for a long game session

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had the same Steel series Arctis 3, but our cat did not like the cord for some reason and chewed through the cable. She did not like that the Arctis did not fit her head. So when we were at the best buy to replace my headphones she tried on the these and loved them they stayed on her head with an adjustable head band and the microphone is removable, sounds pretty good, and the 7.1 surround sound seems to work great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    An absolute steal!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the materials used and the fit and finish is unmatched by its competitors. Others feel like cheap plastic or are uncomfortable but not these. Now the sound...AMAZING!!! The clarity, deep bass, oh and the 7.1 works on PS4 (just do firmware update 0010) and oh yeah they are less than $100. I got them for $69 no way you will find another headset of this quality of materials and sound for anywhere near that price. Buy them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to adjust. Removable microphone makes them versatile and perfect for gaming. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    What an upgrade from my G930

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory Foam Comfort is no joke... it's incredible! This isn't just not-uncomfortable like most headsets, it actually feels rather pleasant. Sound Quality is great, no cracking or interference like wireless headsets have (this is wired don't be mistaken) Set-up... What setup? Plug and play, no bulky software needed (I'm looking at you Logitech/Razer...) Remote is great. Buttons for volume *and microphone* volume up and down, as well as mic mute. High quality packaging

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Closed-Back Gaming Headset for All-Night Gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud II headset has a durable design that I know will hold up for endless hours of gaming. I have another HyperX Cloud II at home for another family member and when it came time to replace another headset, I sought out another HyperX Cloud II. The closed-back design is great if you have family members playing different games in the same room.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Light!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort on headphones is amazing. Great build quality and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works well for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty nice quality and comfortable. The boxing was very nice and the headset itself seems of great quality. I can't give the best advice for quality because I have only played Black Ops 4 with it so far and the game directional sound is all messed up. Sometimes the mic needs to be close for people to hear you well but not as bad as some people state on here....most programs and Windows allows you to change output anyway. I don't mind the wire too much even though I came from wireless. I didn't want to spend over $100 so I am pretty happy with what I got.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset as an upgrade from my turtle beach headset I had used for awhile. I am beyond satisfied with the quilting and comfort of this headset. I use this for my pc via usb & can switch it over to my Xbox using the 3.5mm jack. The sound quality is crystal clear on both ends. If you’re considering this headset, you won’t be disappointed. I’ve had this for a couple months already and no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buy It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 3 times (for 3 people) because each time they love them! Microphone can be detached which is a plus and they would perfect! Super comfortable and has optional surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headsets turned out to be better than what I expected for the price. I bought them for my son for Christmas and he loves them. They are lightweight, comfortable and great sound quality. I would recommend them highly. We have went through multiple gaming headsets and these are the best so far. The last headset he had was his favorite and he did not want to change. I could not find them any longer. I assume they were discontinued. Now these are his favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the metal finishes on this headset, these really feel like their built with quality in mind. They feel sturdy, and they feel like they'll be able to handle the abuse that my kids throw at it. The sound is great with this on, and have had no complaints with other people that we are playing online with. Of course, we also purchased the Geek Squad warranty on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and canceling out background noise. Durable, and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice headset (so far)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it for about 4 days now and I've enjoyed it thus far. Haven't noticed any issues with build quality the parts included. Only issue so far is that the dual 3.5 connector doesn't fit either the front panel or IO shield on the back so I'm forced to use the USB instead. Not a deal breaker or anything since that's where the digital 7.1 surround sound comes from. Still have a few weeks to test it out and see how well it performs. Definitely see myself keeping this product and maybe even getting a warrant for it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best gaming headset I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best gaming headset I've ever owned. Bought because my last headset hurt my ears. This set fits perfectly over my ears (I have big ears) - no pain and the sound is great. Good outside noise canceling also. I can't tell how great the mic sound is going out, but fellow gamers haven't voiced any issues. For the price, this is a great headset to grab.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very comfortable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these headphones after originally trying the Hyper X Stingers and they did not fit my ears, but these fit them so nicely, a very comfortable fit. Sound quality is as it should be, very high! Haven't tried surround sound. The microphone does not match the quality of the headphones, but they sound as good as a headset should. I had to download an external program to turn up my microphone because windows does not allow it. Overall, a good purchase and I'd reccommend these are the ones if you already have a microphone and you just need headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid headset for its price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this headset when I was working from home and at times I would wear them for up to 6hrs. They are quite comfortable and were a much needed upgrade from my employer provided headset. They are not too heavy and the microphone quality was fantastic! I also use it occasionally for gaming now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best budget gaming headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Do what they are suppose to do. Mic is clear and sound is clear. Fits perfectly and doesn't start to hurt after hours of gaming. The mix amp works fine with the PS4 as long as you dont unplug that part it will always allow you turn on the surround and adjust the volumes. Beware if you unplug that part from the PS4 it will have some issues turning on the surround and adjusting the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset! Very Comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've lost track of all the different headsets, headphones, and microphones I've used over the years. With almost all of them I could tell right away the ones that were going to suck and the others did not feel like they were as durable as these. There's a lot of metal and the actions and profs feel strong and properly fitted. I don't know though, I just have a good feeling about these. We will see! Very happy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of HyperX head phones, the first one was a step down from this one. These were both gifts for my son. They are extremely comfortable, great sound quality!! He actually sent back a pair of really expensive ones, because the comfort and sound qaulity were poor compared to these. He uses them for gaming, and watching videos, or music, so all around great head phones, w/o breaking the bank.

    I would recommend this to a friend
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