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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4 out of 5 stars with 1331 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,331 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it daily to connect my HP Laptop to my Dell monitor. There's enough ports for a wireless keyboard/mouse combo and very easy to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thanks for choosing a j5create mini docking station. This is a great way to get a lot of functionality out of a single USB-C port. I hope that you have a good day.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Mini Dock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this device right now. It is well made and simple to configure and use.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Ggood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to connect to monitor to laptop works with Mac and chrome books

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works extremely well and was easy to install. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok but takes a but to locate needed drivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it useful as my Mac mini pro does not have a lot of ports. Yet the time needed for it to locate the drivers was frustrating. Still I don’t blame the device it could be my patience.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate your feedback regarding the trouble finding the drivers. For anyone else that is having trouble finding the drivers for j5create products they can be found on the j5create website under the ‘Support’ drop down and your will find the link for drivers. I am glad the adapter is now working for you.
      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Great for home office set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked well in helping me set up my home office. I just wish it had a VGA connector for older tech that I still use. For that am giving it 4 stars not 5, otherwise it fulfills my needs

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you taking the time to post a review on the docking station. We actually have another docking station that will support a VGA and HDMI monitor:
      https://www.bestbuy.com/site/j5create-usb-type-c-triple-display-docking-station/6357396.p?skuId=6357396
      I hope that you have a great day.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for a couple of reasons, I needed a Ethernet port and a second, and third screen option. The products works as described will buy J5Create again.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Not only getting the job done, the JCD381 guarantees customer satisfaction with it's diverse capabilities. We truly value your feedback and appreciate the review. Feel free to contact support on the casing with questions, warranty information, or concerns and a specialist will be glad to help.
      Appreciatively,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Doesn't work with Mac OSX Catalina (v 10.15).

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub does not work with Apple's latest OS. The support is great (which is why I gave it two stars, vs one star). But they told me to configure certain permissions for their hub in System Preferences which completely messed up my Mac. Mac users: I would NOT buy this hub until they fix their support for OSX 10.15.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm really sorry to hear about this and I'll pass this onto my team so they can continue to troubleshoot on their end. I'm glad that my support team was able to work with you, although I wish we had been able to get you up and running.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Ethernet port and HDMI with USB C connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful with multi-options. Ethernet port and HDMI with USB C connector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For small laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very usefull device for new laptops that came with just a few connectors.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to rate this because it didn’t work or my monitors were faulty, which caused it not to work. I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello CMBB, I'm sorry to hear about our JCD381 device not functioning. If you ever decide to try another product from us, please feel free to contact us by phone, email or live chat and we can help you with the setup and any question you may have. Sincerely, j5create. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for work so i could use two monitors. This works great .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest adapter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to use and one of the most simplest adapters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good way to give you more connections.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what it says it is and it works well doing what it was made for. Easy to use and set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Its compact and lightweight design, making it great for use on the go. j5create

  • Rated 5 out of 5 stars

    Lenovo - Docker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect docking station for my use. I have two external monitors and split my screens between Outlook and a variety of other software on the other monitor. Works well. Only drawback is that as of this moment, I do not believe any J5Create docking stations work with Apple OS "Big Sur". They even posted a disclaimer on their web site stating their products will not work if you are running Big Sur!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Compatible with macOS X 10.8 or later. Depending on the OS you have, different instructions apply. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I'm running to 24" monitors, keyboard, and mouse. Make sure you install the drivers to make it perform best.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add two additional USB computer peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port. j5create

  • Rated 4 out of 5 stars

    Installation difficulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good product. Got it for my mac book. Only issue was trying to install usb drivers. Documentation is not very straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Docking Station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using continuous docking station at home and at work and easy to carry and easy to use and I strongly recommend this product to everyone.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Phanivee, thank you for taking the time to leave a review on the JCD381. Adding HDMI monitors and USB ports has never been easier.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice mini hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and lets me easily power my laptop, connect dual monitors and full size keyboard and mouse.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello MWyse1, I'm glad to hear the Dock works as intended for your devices. Thank you for your review! j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    type c docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new computer and need old USB plug-ins. this fills the bill and works great

    I would recommend this to a friend
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