Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Macbook Pro & Air M-1 Chip Owners Be Aware!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product configuration itself is good. But, for those of you with new Macbook Pro or Air laptops with the M-1 chip, as it turns out, this hub will NOT work/interface. This is because J5Create is yet to make downloadable drivers that will interface/work with the new M-1 chip.
I would recommend this to a friendBrand response from J5create Team
Posted .RBob, we appreciate your input in regards to the JCD381. Unfortunately at this time our research and development team is still working on the compatible software. Once the drivers are available, we will contact all customers in this situation that have been placed on the on-hold list. If you wish to be placed on the on-hold list, please feel free to contact the support team who's information can be found on the casing and a specialist will be happy to assist you. We apologize for the inconvenience this may have caused and look forward to working with you.
Respectfully,
j5create
- Pros mentioned:Size
Mini Docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and mighty. Takes care of my needs with using up space. jus the right amount of ports
I would recommend this to a friendBrand response from J5create Team
Posted .Providing just the right ports for one's needs i.e. HDMI x2, Ethernet, USB and a charging port for your computer (if compatible) are the attractions of the JCD381 - it's simple set up process leaves a lasting impression.
Appreciatively,
j5create
- Pros mentioned:Overall performance
Love the multiple ports
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, can run multiple items at the same time
I would recommend this to a friend Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful instructions to help set up with the usb-c connection and with the other ports was very easy to add the monitors and other accessories
I would recommend this to a friend- Pros mentioned:Ease of use, Hdmi
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. My daughter is using her MacBook for at home school this year and just to make sure there weren’t any disruptions I wanted her to connect via ethernet cord. MacBook doesn’t have an ethernet port but luckily I found this adapter. Works just as it should!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Laptops are coming with fewer ports these days. Adding a docking station will give you the connections to turn a laptop in a full-fledged workstation. Happy to hear that the mini docking station is working well.
Thank you,
j5create
- Pros mentioned:Hdmi
Average quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed instructions in the box. The device doesn’t always recognize the HDMI, but always the other usb devices. If you disconnect and connect several times, it will eventually work. J5create online support provides feedback relatively quickly (within a few days), but they seem to try looking for problems elsewhere so i stopped answering them. Also it seems that their product is not acting like a real docking station, as my recently purchased windows surface pro7 has lost battery life since i started to use j5create. I will purchase another usb to hdmi adapter and use the j5create only when i need multiple usb connections in the same time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this has happened! With the Surface Pro, we recommend using the OEM charger since the Surface will be able to pull the correct amount of power. There can be multiple reasons why the dock isn't working, my customer service team is trained to diagnose and troubleshoot every issue that can happen with our product. What may seem like a non-essential troubleshooting step can actually be critical to solving the problem that you're having. I recommend continuing the process with my team and we can get you up and running if you'll let us!
Thanks,
j5create
- Pros mentioned:Ease of use, Price
Easy and Light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have two monitors, internet, webcam, wireless keyboard & mouse combo and laptop running through. I switch out my personal and work laptops each night, plug and play! No setup needed, just did it’s thing. Sent the model to colleagues to buy for their home office. The Price is great!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Twebb, I'm glad to hear the JCD381 worked well for you and that you recommended it to your colleagues!
Appreciatively,
j5create
- Pros mentioned:Overall performance
Works great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a docking station for my work from home setup. It seems to be working just fine
I would recommend this to a friend - Pros mentioned:Ease of use
Very Satisfied - Would Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Compact appearance makes it easy to install anywhere. Also, very user friendly with how easy it is to install and start using.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Plug and play. Lets me run a laptop and three monitors at one time plus my headset.
I would recommend this to a friend - Pros mentioned:Hdmi
Works with MacBook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the required download of software, this unit does well. A MacBook has a single USB-C, this unit helps to multiply/multiplex other media and storage. Apple should "rethink" their accessories offerings, by offering a similar product or offering this in their stores as well.
I would recommend this to a friendBrand response from J5create Team
Posted .Grouchy1, thank you so much for your review on the JCD381 - we always welcome positivity from customers!
Cordially,
j5create
- Pros mentioned:Price, Size
Great choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This definitely does the job without any issues. I also really love how small it is and easy it is to hide away under your desk. The price also can’t be best compared to other options. Definitely would recommend to a friend.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and recommending our product. Have a great day.
- Pros mentioned:Size
Does the job with just enough ports
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.j5create makes good and convenient sized products. There are smaller docks that just don't measure to today's needs. The bigger one fried my screen, not sure. We have purchased about 7 in our office and one went bad which is why I removed one star. Best Buy was awesome though and swapped it out for me without any grief.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for your feedback. I’m sorry that one of the docks went back, but it was great that Best Buy was able to make it right. If you need any future assistance with the docks know that our customer service team is here to assist you. Their contact information can be found on the device packaging and on our website under the ‘Support’ drop down.
Thank you,
j5create
- Pros mentioned:Ease of use, Overall performance
Nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for the price. Compact and easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing this j5create mini docking station. Mini docking stations like this are great for getting the most out of your laptop while being small enough to take with you. We appreciate that you took the time to write a review.
Thanks,
j5create
- Pros mentioned:Ease of use
Great product good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dock for Mac. Needed to connect some older monitors for my wife’s schooling and this dock was an affordable rate, pretty easy to set up, and visually appealing. Meets her needs perfectly
I would recommend this to a friend - Pros mentioned:Overall performance
Great adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my old adapter and this was an upgrade from my last one. Great product!
I would recommend this to a friend - Pros mentioned:Hdmi
Great Product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my third attempt at a HDMI splitter and it is by far the best. It not only works better than a more expensive ones I tried but also have a multiple USB connections.
I would recommend this to a friend - Pros mentioned:Size
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent prodict that is easy to use, compact and doesnt take up much room but very versatile at the same time, I would definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Space saving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is really good if u have a small space to manage. it comes in so handy and very easy to set up. you don't have to break the bank to get this and it is compactible with almost any kind of computer
I would recommend this to a friendBrand response from J5create Team
Posted .Its compact and lightweight design, making it great for use on the go.
- Pros mentioned:Hdmi, Price
j5create - j5create- USB Type-C Dual HDMI Mini Doc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boss (I do IT at our mission) was looking for something to connect his multiple monitors to on his new Laptop, and with 2 HDMI slots this fit the bill perfectly. Reasonable price for what it provides, he's very happy with it!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Glad to hear that the JCD381 is working out for your boss. This mini dock will add a lot of features to a laptop. We appreciate you sharing your experience.
Have a good day,
j5create
