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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,475 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sound bar i have heard yet, like the clarity of the soud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ibarra77, We're glad that you like the sound quality of your soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! Erin Sony_US

  • Rated 2 out of 5 stars

    Decent bar, poor Subwoofer, Atmos...not so much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a room where I dont want to run wires everywhere so decided to give this bar a try. The bar did not meet my expectations. At no time did I feel like anything was above me or more then a foot above the bar. It did create a wider soundstage by a little bit (1 to 2 feet left or right of the bar) but never behind or above. With all of that...the subwoofer is the worst I've experienced in a 500$ soundbar ever. To top it off if you own two of these...it forces the other sub to turn on and distorts both. I would get a JBL 9.1 BAR. real atmos and best in class sub for 1000$. 5.1.4 with true wireless rears cant be matched. Beyond happy I swapped.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayA,

      We are really sorry to hear our Z9F Dolby Atmos soundbar did not meet your expectations. The HT-Z9F features customizable speaker settings where you can set the speaker distance from 0 ft to 33 ft for much richer sound quality. You can raise the level of the rear speakers 12 steps on the remote and also an additional 6 dB via the onscreen menu to help fill out your room better. To enhance your experience we recommend adding the SAZ9R wireless rear speakers.

      https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf (Pg.59)

      We will surely take note of your feedback as we always strive to make this a better experience.

      Thanks,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Better surround sound than Bose and cheaper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a better voice quality than Bose and the price is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar!!! And the sub that comes with it is pairs well with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor,

      We are glad you like it! Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Makes TV viewing better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Home Theater system with a sound bar. It was easy to install and meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that I bought. It is all that I expected it to be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,
      Awesome! Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound bar we love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explained everything to me and did a great installation. Very clean and professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and smaller in size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great and doesn’t take up much room. Much better than our old sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband likes it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really enjoys the soundbar. I don't know much about them, but he was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Galore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprized at how it fill the room. Base is substancial.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi carl, we're truly happy you're enjoying your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. Earl Sony_US

  • Rated 5 out of 5 stars

    Great with my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs perfectly with my 65” Sony. Solid bass and good volume available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeeCee,
      Perfect! We're happy to know that the HTZ9F were a great addition to your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    LOVE this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has wanted one of these for a while now and I'm so happy to say that we BOTH love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system must have with any sony tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Murray24, Fantastic! We're very happy to hear you like the excellent sound quality of your HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound bar for the monet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was suggested by the salesman we checked others and stayed with this one soooo glad we did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps husband with hearing issues... First time user of sound bar...have only had about 3 wks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar. A little more costly than others but the center channel sound is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound on this sound bar is great you can hear them very loud and clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bluemen,
      Awesome! We're glad you like the sound quality of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Big sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the great atmos sound. It really generates a lot of upper level sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomdabearzzfan,

      Perfect! We are really delighted to hear you love the incredible sound quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend for all around sound even in a small area

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TripleT,

      Great! We're glad that you are enjoying the sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant TV. Works well. I have always loved Sony TVs and this one meets all of my expectations.

    I would recommend this to a friend
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